Mercedes-Benz of Wilsonville
Wilsonville, OR
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Poor Salesmanship Surprisingly , there was no post sales survey from the Dealership for feedback from the customer here. The good news is Monte in Finance and Andrew Te Surprisingly , there was no post sales survey from the Dealership for feedback from the customer here. The good news is Monte in Finance and Andrew Tewson were both helpful , knowledgeable and professional and are truly assets to this Dealership. They "they saved the day".The Sales Rep who sold the car to me lacked any of the skills one would expect from a sales person, especially from Mercedes. If it wasn't for the fact that I wanted this particular vehicle I would have walked away . Cavalier attitude would be my best description. More
Chris Cain is the right guy at the right place at the right Chris, our service manager guy, goes the extra mile for his customers. We have 4 MB products, all out of warranty, but we take them to Chris because h Chris, our service manager guy, goes the extra mile for his customers. We have 4 MB products, all out of warranty, but we take them to Chris because he does the best job. It's hard to find people nowadays who do excellent by their customers. Chris is one of them. Larry More
Excellent customer service I was looking for several weeks for a new purchase. I looked at all Mercedes dealerships from Seattle to Eugene. Wilsonville definitely had the bes I was looking for several weeks for a new purchase. I looked at all Mercedes dealerships from Seattle to Eugene. Wilsonville definitely had the best inventory and the best pricing. All of the staff there was so kind, polite, and helpful! John, who helped me throughout the process, was the most patient and helpful sales person I have ever encountered! He went above and beyond to find the right fit for me! More
Excellent Service This was my first service at Wilsonville Mercedes, new tires. My experience from beginning to end was outstanding. Syd Somes was the advisor. Syd t This was my first service at Wilsonville Mercedes, new tires. My experience from beginning to end was outstanding. Syd Somes was the advisor. Syd took care in making sure that every part of my service visit was positive. Everything about this dealership is right. The price was fair. Syd showed me he believes in the dealership. I believe I have found an excellent adviser and a trusted place to service my car. More
Highest rating for an Area Dealershiip and staff. A superb and timely service from Gilbert Fuchs in assisting us to find the new Mercedes-Benz we were looking for, all within one day. It's reassuring A superb and timely service from Gilbert Fuchs in assisting us to find the new Mercedes-Benz we were looking for, all within one day. It's reassuring to know we can count on MB of Wilsonville for our family motoring needs. Emil Korol More
Fantastic Experience at MB of Wilsonville Our sales representative Maegen Shockley took the time a lot of extra time, to listen to our needs. We provided the build we were looking for in our b Our sales representative Maegen Shockley took the time a lot of extra time, to listen to our needs. We provided the build we were looking for in our brand new C300 in December of 2014 and Maegan worked with us through February 2015 to find the exact model and features we were looking for in our 2015 C300. Maegan was incredibly knowledgeable in all models that we looked at and the features on each vehicle. We received the type of service that even surpasses what you would expect from a luxury car dealership. Everything from our initial consultation through driving our new vehicle right off the showroom floor was perfectly executed. We left with one of the nicest C300's on the road. This can be directly attributed to Maegan's persistence in locating the exact exterior color, audio configuration, interior details and the additional options we wanted. This was all completed, while providing us with extremely competitive pricing on our new vehicle and fair trade-in value on our previous Mercedes-Benz. We would highly recommend purchasing from Mercedes-Benz of Wilsonville and our sales representative Maegan Shockley. More
Valarie Smith is great! We followed Valarie Smith from another MB dealership. Valarie is very knowledgeable, professional and always returns our calls promptly! We will drive We followed Valarie Smith from another MB dealership. Valarie is very knowledgeable, professional and always returns our calls promptly! We will drive the extra miles to MB Wilsonville to have both our cars serviced by MB Wilsonville. MB Wilsonville has the nicest Mercedes dealership in the area. Based on previous experience, we will also buy our next Mercedes at the Wilsonville dealership. More
Amazing Experience I have purchased multiple Mercedes over the years. I would have to say that this purchasing experience was the best. The entire staff was great to wor I have purchased multiple Mercedes over the years. I would have to say that this purchasing experience was the best. The entire staff was great to work with. I also discovered they offer (pick up & delivery) for you car to be serviced! I was even able to get that scheduled. Which was amazing. They came and picked up my wife's car at her office, and dropped off a demo car for her. Then returned her car once the service was complete. That was amazing. My wife said the demo car was very nice and clean. I would highly recommend this store. More
Top notch service! I've been bringing my car to MB Wilsonville for servicing for 15 years. Syd Somes is my new service advisor and he is awesome! I've been bringing my car to MB Wilsonville for servicing for 15 years. Syd Somes is my new service advisor and he is awesome! More
Complex made easy Gilbert Fuchs helped me buy a MBZ online & have it shipped across the US. The car was spotless as promised, & the complex paperwork required in my hom Gilbert Fuchs helped me buy a MBZ online & have it shipped across the US. The car was spotless as promised, & the complex paperwork required in my home state iwas also handled expertly by this dealership. More