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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
848 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 848 reviews

August 13, 2024

Sarah was absolutely fantastic knowledgeable helpful efficient...and the new tires are fantastic great location More

by gerold623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 13, 2024 -

Mercedes-Benz of Wilsonville responded

Gerold, we're delighted to hear that Sarah provided such excellent service at Mercedes-Benz of Wilsonville. Enjoy those new tires and thanks for the great feedback!

August 13, 2024

Great customer service very helpful and knowledgeable looking forward to working with them. Get done quickly More

by Billchakal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mesher, Scott Caverhill, Mike Maloney, Taylor Covert, Traci Amor
Aug 13, 2024 -

Mercedes-Benz of Wilsonville responded

Bill, we're delighted to hear you had a great experience with our team at Mercedes-Benz of Wilsonville. Thanks for the positive feedback!

August 10, 2024

Bria, was excellent, great service, great communication skills, polite, listening first and answering with knowledge and confidence at all time. Thank you and keep up the good work. More

by TESKANDARI1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baria
Aug 12, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the wonderful feedback! We're delighted to hear that Bria provided excellent service at Mercedes-Benz of Wilsonville. We'll be sure to share your kind words with her and the team.

August 09, 2024

Sarah was fantastic. She kept us informed about all the work that needed to be done. And let us know how everything was going. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 12, 2024 -

Mercedes-Benz of Wilsonville responded

Joe, we're glad to hear Sarah kept you well-informed during your visit at Mercedes-Benz of Wilsonville. Thanks for sharing your experience!

August 09, 2024

Brent was wonderful to work with. Staff was very helpful and accommodating. Highly recommend Wilsonville Mercedes. More

by dra98632
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the high recommendation! We're glad to hear Brent and our team at Mercedes-Benz of Wilsonville provided such helpful and accommodating service. Enjoy your new ride!

August 08, 2024

Thank you Moein and team for another great experience! I appreciated the excellent communication throughout the process. The entire Service team certainly understands how to value your customers. I wou More

by RLQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein Pourjafari
Aug 08, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience! We're glad to hear that Moein and the Mercedes-Benz of Wilsonville team provided excellent communication, and we appreciate your honest feedback about the sales team's timing. If we can do anything else for you, please be sure to let us know. Safe travels ahead!

August 08, 2024

Bree made this service call as painless as possible. Appreciated her effort to get me a gas loaner. More

by carolyn.zacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

Carolyn, we really appreciate your positive feedback about Bree! Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your experience. Drive safely!

August 07, 2024

Don't buy the lifetime oil change. They tell you you'll save over $175 when you change your oil, but in reality you rarely just have an just an oil change so you end up with $100 credi More

by Azariahb4
Recommend Dealer
No
Employees Worked With
Don't Remember
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

We appreciate your feedback and understand your concerns about the lifetime oil change. It's important to us that our customers feel they are getting value from their purchases, so we apologize if this wasn't clear. We'd like to discuss this further so please get in touch via the email address below and include your full name and phone number. Also, when you contact me, please reference the name "Azariahb4" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 07, 2024

Friendly, fast efficient, everyone took the time to explain not only the issue I came in with but Other questions I had. Always positive experience with this dealership. More

by Pls2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 07, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience! We're glad our team at Mercedes-Benz of Wilsonville could assist you efficiently and answer all your questions. We appreciate your continued support!

August 07, 2024

Service was timely, and I was kept informed every step of the way. I use this dealership regularly, but this experience was the best! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 08, 2024 -

Mercedes-Benz of Wilsonville responded

Jennifer, we're delighted to hear that your recent visit was the best yet! Thanks for choosing Mercedes-Benz of Wilsonville and sharing your positive experience.

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