Mercedes-Benz of Wilsonville
Wilsonville, OR
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Vincents Fantastic Experience! This is the way car shopping should be. We enjoyed working with Gil and James, and are actually looking forward to our next visi Fantastic Experience! This is the way car shopping should be. We enjoyed working with Gil and James, and are actually looking forward to our next visit to the dealership More
Buy at another Mercedes dealership. Jeff Maddox told me the vehicle I inquired about was available last week. I have followed up with him multiple times. He knows that I gave birth less Jeff Maddox told me the vehicle I inquired about was available last week. I have followed up with him multiple times. He knows that I gave birth less than a week ago. He told me that the vehicle I wanted was available and they could ship it to me. After having the dealership pull my credit (for ‘verification’ purposes, even though we’re paying cash) he came back and told me the vehicle was sold by saying ‘yeah, we’re not going to be able to do anything for you’. This guys should not be working at Mercedes. More
Excellent Flawless customer service from the first visit to financing at the end. Special special thanks to Roger Corbett who made sure i am informed and happy Flawless customer service from the first visit to financing at the end. Special special thanks to Roger Corbett who made sure i am informed and happy at every step of the process. Strongly recommend to anyone who is considering buying a new car. More
Excellent customer service with a smile This dealership has always gone above and beyond for me and my family. I can trust this dealership to give me a fair and honest quote and provide me This dealership has always gone above and beyond for me and my family. I can trust this dealership to give me a fair and honest quote and provide me with top-notch service. More
They failed to make requested repair I took my car in for a check engine light and for new brakes and transmission service. I specifically requested they repair the check engine light fir I took my car in for a check engine light and for new brakes and transmission service. I specifically requested they repair the check engine light first before they do the brake and transmission service. They called and claimed I needed a new sensor for the check engine light and that was all, I approved and they did all of the work. $375 for the $49 sensor which was a 15 minute replacement. Then they did the other $1,693 in service. Right when I get into my vehicle at the dealership, the check engine light was still on, with the same exact code. I tell them that the light is still on and they take the car in the back to check the code. Then they come back and tell me that it will be an additional $2,000 or so to fix the code that they had already told me they repaired. And, I had specifically told them to please assure the check engine code is repaired first before doing the other expensive work. Just another scamming dealership when it comes to service More
Excellent services Stuff of Mercedes Benz of Wilsonville are curtesy and treat their customers well. They do good jobs on maintenance and fixes ( mine still in manufactu Stuff of Mercedes Benz of Wilsonville are curtesy and treat their customers well. They do good jobs on maintenance and fixes ( mine still in manufacture warranty) More
needed another car quickly Excellent hands on Mercedes Dealership., Jeff is right on there middle of the business and knows his customers. Brandon and the financial people were Excellent hands on Mercedes Dealership., Jeff is right on there middle of the business and knows his customers. Brandon and the financial people were easy to work wit and very knowledgeable about their products. More
Outstanding & Superior Friendly Service! We began talking about our SUV purchase via email and then drove to the dealership the next day in good faith that Rick P, who was outstanding & supe We began talking about our SUV purchase via email and then drove to the dealership the next day in good faith that Rick P, who was outstanding & super friendly, knew our circumstances & we wouldn’t be highly pressured. Rick sold us the SUV that we had chosen and we’re so pleased & happy! Thanks Rick, we will see when we’re 70 for that sports car! More
great sales experienced at Mercedes of Wilsonville Our sales associate took us from test drive through leasing process in about 90 minutes. Painless and even somewhat enjoyable. Check them out if you'r Our sales associate took us from test drive through leasing process in about 90 minutes. Painless and even somewhat enjoyable. Check them out if you're looking for a new or preowned vehicle. More
New Car Purchase Excellent service. Efficient, no nonsense negotiating. No hesitation to recommend to family and friends. This was my first Mercedes purchase and I ha Excellent service. Efficient, no nonsense negotiating. No hesitation to recommend to family and friends. This was my first Mercedes purchase and I had a great experience. More