Mercedes-Benz of Wilsonville

Service completed on time. Car provided while vehicle being serviced. Prompt contact when service was completed Car provided while vehicle being serviced. Prompt contact when service was completed More

Joe was very communicative fitting my exit and even explain answers in detail during my check out. He did his job well and my appt was a great experience. explain answers in detail during my check out. He did his job well and my appt was a great experience. More

Was greeted right away and had all my questions answered. Very kind and knowledgeable. Had very quick response to phone calls and text messages! Best dealership and service department I’ve been to. Very kind and knowledgeable. Had very quick response to phone calls and text messages! Best dealership and service department I’ve been to. More

The people are friendly and welcoming. While the team is busy, they seem to work well together ensuring customers are noticed and attended to Communication is clear, timely. And thorough While the team is busy, they seem to work well together ensuring customers are noticed and attended to Communication is clear, timely. And thoroughly provided- written spoken and via text/email. More

Very efficient and hospitable people in the service department. Being able to have a car to use helps as well. department. Being able to have a car to use helps as well. More

The service advisor and the tech went out of their way to solve an issue with our command center, and we thanked them very much solve an issue with our command center, and we thanked them very much More

Brandon was very knowledgeable about the problem with my car and he replied to me with all the questions that I had during the service car and he replied to me with all the questions that I had during the service More

Very professional from the moment I drove in, kept informed as to the progress and everything was done to my satisfaction. informed as to the progress and everything was done to my satisfaction. More

I have had generally good experiences with this dealership until just recently. I tried to call and see what services were due to be done on my 2020 GLC 300. Left a message on Friday. Got a call dealership until just recently. I tried to call and see what services were due to be done on my 2020 GLC 300. Left a message on Friday. Got a call back on Monday from Jessie and returned her call. I called again today, Wednesday, and went to the person answering the phone and told him my story, He tried Jessie but she was out so I kicked back to him and he said he would get a service writer to call me in 15 minutes or so. I am still waiting for someone to call. More

This dealership has earnest the 'best' dealership in Oregon for sure! The service department is outstanding, honest, communicate with the client to keep them informed on the progress of the vehicle serv Oregon for sure! The service department is outstanding, honest, communicate with the client to keep them informed on the progress of the vehicle service and deliever your vehicle back in a beautiful condition, clean and all. They are worth the drive - even if you live in the Portland area as I do and its within 12 miles of my home - there are other dealers also within my area. I really am a fan of this Swickard's Mercedes Wilsonville - whether to buy or have it serviced - go here! More