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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
834 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 834 reviews

August 09, 2024

Sarah was fantastic. She kept us informed about all the work that needed to be done. And let us know how everything was going. More

by Joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 12, 2024 -

Mercedes-Benz of Wilsonville responded

Joe, we're glad to hear Sarah kept you well-informed during your visit at Mercedes-Benz of Wilsonville. Thanks for sharing your experience!

August 08, 2024

Thank you Moein and team for another great experience! I appreciated the excellent communication throughout the process. The entire Service team certainly understands how to value your customers. I wou More

by RLQ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein Pourjafari
Aug 08, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience! We're glad to hear that Moein and the Mercedes-Benz of Wilsonville team provided excellent communication, and we appreciate your honest feedback about the sales team's timing. If we can do anything else for you, please be sure to let us know. Safe travels ahead!

August 08, 2024

Bree made this service call as painless as possible. Appreciated her effort to get me a gas loaner. More

by carolyn.zacher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

Carolyn, we really appreciate your positive feedback about Bree! Thank you for choosing Mercedes-Benz of Wilsonville and for sharing your experience. Drive safely!

August 07, 2024

Don't buy the lifetime oil change. They tell you you'll save over $175 when you change your oil, but in reality you rarely just have an just an oil change so you end up with $100 credi More

by Azariahb4
Recommend Dealer
No
Employees Worked With
Don't Remember
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

We appreciate your feedback and understand your concerns about the lifetime oil change. It's important to us that our customers feel they are getting value from their purchases, so we apologize if this wasn't clear. We'd like to discuss this further so please get in touch via the email address below and include your full name and phone number. Also, when you contact me, please reference the name "Azariahb4" so that I can associate that email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 07, 2024

Friendly, fast efficient, everyone took the time to explain not only the issue I came in with but Other questions I had. Always positive experience with this dealership. More

by Pls2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Aug 07, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience! We're glad our team at Mercedes-Benz of Wilsonville could assist you efficiently and answer all your questions. We appreciate your continued support!

August 07, 2024

Service was timely, and I was kept informed every step of the way. I use this dealership regularly, but this experience was the best! More

by Jennifer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Aug 08, 2024 -

Mercedes-Benz of Wilsonville responded

Jennifer, we're delighted to hear that your recent visit was the best yet! Thanks for choosing Mercedes-Benz of Wilsonville and sharing your positive experience.

August 02, 2024

Always five star service! Personable and friendly staff and great service all around. They make service easy! More

by Leets01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Crenshaw
Aug 04, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the glowing review! We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided personable and friendly service. We look forward to serving you again!

August 02, 2024

Just wanted to give a shout out to my service technician. Devin. I really appreciated that great explanation and detail and video of everything he worked on on the car. Great job. More

by Leets01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin in Service Tech
Aug 04, 2024 -

Mercedes-Benz of Wilsonville responded

Thanks for the shout-out! We're glad Devin provided a detailed and thorough service experience at Mercedes-Benz of Wilsonville. We appreciate your feedback!

August 02, 2024

They were very helpful and managed to fix both problems with our vehicle. So far both repairs seem to be successful. The staff was very personable and friendly. More

by Al Pennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree Crenshaw
Aug 05, 2024 -

Mercedes-Benz of Wilsonville responded

Al, we're glad to hear our team at Mercedes-Benz of Wilsonville could help with your vehicle repairs and provide a friendly experience. Thanks for the positive feedback!

August 01, 2024

Sarah Quinonez always has gone the extra mile! Which has made Mercedes Benz of Wilsonville my preferred dealer in the PNW. More

by mejiadavid49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinonez
Aug 02, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Sarah has made such a positive impact on your experience with Mercedes-Benz of Wilsonville. Thanks for choosing us as your preferred dealer in the PNW!

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