Mercedes-Benz of Wilsonville

Excellent service From the person who greeted me to the young woman who delivered my car everyone was professional. the service was done on time the dealership is clea From the person who greeted me to the young woman who delivered my car everyone was professional. the service was done on time the dealership is clean and comfortable too. More

Repeat customer With all the options that you have to buy or lease a new car or SUV Mercedes of Wilsonville makes your deal very easy. From your sales consultant to t With all the options that you have to buy or lease a new car or SUV Mercedes of Wilsonville makes your deal very easy. From your sales consultant to the SM to the GM to the owner, all are easy to deal with. Return customers are treated very well, almost make it fiscally impossible to not stay Mercedes. And, the service department is also wonderful. Thx Lara and Dave... More

Excellent Gil is great to work with. Go the car I wanted Other staff we also great to work with. Very knowlegable and helpful. Well done!! Gil is great to work with. Go the car I wanted Other staff we also great to work with. Very knowlegable and helpful. Well done!! More

Wonderful experience Working with a very tight schedule before I caught a flight Lara and her team made the experience timely and enjoyable. Highly recommend. Thank you! Working with a very tight schedule before I caught a flight Lara and her team made the experience timely and enjoyable. Highly recommend. Thank you! More

Great Service The entire purchase went smoothly from start to finish. Jeff, and the entire crew there, answered any questions I had. I would buy from again. The entire purchase went smoothly from start to finish. Jeff, and the entire crew there, answered any questions I had. I would buy from again. More

Recall items and vehicle service The recalls were taken care of and the service required was accomplished in a reasonable time. The only issue was the requirement for an additional t The recalls were taken care of and the service required was accomplished in a reasonable time. The only issue was the requirement for an additional trip to the dealership because only one of the two air bags were in that require replacement. More

Lease of new GLC Professional, communicative, efficient and negotiable. Was able to select, negotiate and close in less than 1 hour. Having become frustrated with ano Professional, communicative, efficient and negotiable. Was able to select, negotiate and close in less than 1 hour. Having become frustrated with another Mercedes-Benz dealership I contacted Mercedes-Benz Wilsonville. They understood my frustration, immediately found the car I wanted on their lot, negotiated price and terms in which I was very demanding, met those price/ terms and closed with our driving away our new car in less than 1 hour. We were most impressed with their cordial customer friendly and incredibly efficient flow from beginning to end. The most impressive event was that after significant negotiation the Dave Richardson the general manager came down from his office and thanked us for our business. This is our third Mercedes and are now committed to Wilsonville for all future Mercedes. Further our daughter will be switching to Wilsonville for her next Mercedes lease. My only suggestion is that when you purchase such a luxury car they should give you a complimentary wind breaker with the Mercedes logo More

Happy C300 Owner Sean Day helped my family and I get into a C300, and it was genuinely fun. His humor and personality made the purchase a Joy. Thank you Sean! Sean Day helped my family and I get into a C300, and it was genuinely fun. His humor and personality made the purchase a Joy. Thank you Sean! More

Chris Cain Chris has always given us great service on all our cars. He had good phone contact and excellent service skills. I hope he is there for a very long Chris has always given us great service on all our cars. He had good phone contact and excellent service skills. I hope he is there for a very long time. More

Part missing I booked an appointment to have a recalled part replaced on a Sprinter van. At time of booking I asked the agent to confirm that the replacement part I booked an appointment to have a recalled part replaced on a Sprinter van. At time of booking I asked the agent to confirm that the replacement part was in stock and after checking with his parts department he said it was, but it would take over two weeks to get my vehicle in. I took it in yesterday and today I was told that the part was not available and would have to be ordered. What a waste of my time. More