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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
834 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 834 reviews

August 16, 2024

Very efficient and hospitable people in the service department. Being able to have a car to use helps as well. More

by dennisd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Aug 19, 2024 -

Mercedes-Benz of Wilsonville responded

Dennis, we're glad to hear you found our service department efficient and hospitable at Mercedes-Benz of Wilsonville. Thanks for the positive feedback!

August 16, 2024

The service advisor and the tech went out of their way to solve an issue with our command center, and we thanked them very much More

by srich2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bri was excellent along with the tech that did software upgrades
Aug 19, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that our service advisor and tech were able to resolve the issue with your command center at Mercedes-Benz of Wilsonville. Thank you for sharing your positive experience!

August 16, 2024

Brandon was very knowledgeable about the problem with my car and he replied to me with all the questions that I had during the service More

by raquel serbu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brando service dept
Aug 19, 2024 -

Mercedes-Benz of Wilsonville responded

Raquel, we're glad to hear Brandon provided you with knowledgeable and responsive service at Mercedes-Benz of Wilsonville. Thanks for sharing your experience!

August 15, 2024

I have had generally good experiences with this dealership until just recently. I tried to call and see what services were due to be done on my 2020 GLC 300. Left a message on Friday. Got a call More

by PDX33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Maloney
Aug 15, 2024 -

Mercedes-Benz of Wilsonville responded

It's disappointing to hear about the delay in communication regarding your service inquiry. We strive for timely responses and it's clear we fell short here. Please reach out to me at the email address below with your full name and contact number so we can address this promptly and ensure you get the information needed. Also, when you contact me, please reference the name "PDX33" so that I can associate your email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

August 15, 2024

Very professional from the moment I drove in, kept informed as to the progress and everything was done to my satisfaction. More

by 65fastback427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Aug 16, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience! We're glad to hear that our team at Mercedes-Benz of Wilsonville provided professional service and kept you informed throughout the process. We appreciate your feedback!

August 14, 2024

This dealership has earnest the 'best' dealership in Oregon for sure! The service department is outstanding, honest, communicate with the client to keep them informed on the progress of the vehicle serv More

by Anne Marie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Green
Aug 15, 2024 -

Mercedes-Benz of Wilsonville responded

Anne Marie, we're delighted to hear that you had such a positive experience with our service department at Mercedes-Benz of Wilsonville! Thanks for being a fan and making the drive to see us. We appreciate your support!

August 13, 2024

Sarah was absolutely fantastic knowledgeable helpful efficient...and the new tires are fantastic great location More

by gerold623
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Aug 13, 2024 -

Mercedes-Benz of Wilsonville responded

Gerold, we're delighted to hear that Sarah provided such excellent service at Mercedes-Benz of Wilsonville. Enjoy those new tires and thanks for the great feedback!

August 13, 2024

Great customer service very helpful and knowledgeable looking forward to working with them. Get done quickly More

by Billchakal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brent Mesher, Scott Caverhill, Mike Maloney, Taylor Covert, Traci Amor
Aug 13, 2024 -

Mercedes-Benz of Wilsonville responded

Bill, we're delighted to hear you had a great experience with our team at Mercedes-Benz of Wilsonville. Thanks for the positive feedback!

August 10, 2024

Bria, was excellent, great service, great communication skills, polite, listening first and answering with knowledge and confidence at all time. Thank you and keep up the good work. More

by TESKANDARI1953
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Baria
Aug 12, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the wonderful feedback! We're delighted to hear that Bria provided excellent service at Mercedes-Benz of Wilsonville. We'll be sure to share your kind words with her and the team.

August 09, 2024

Brent was wonderful to work with. Staff was very helpful and accommodating. Highly recommend Wilsonville Mercedes. More

by dra98632
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Aug 09, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the high recommendation! We're glad to hear Brent and our team at Mercedes-Benz of Wilsonville provided such helpful and accommodating service. Enjoy your new ride!

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