Mercedes-Benz of Wilsonville
Wilsonville, OR
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The service advisor and the tech went out of their way to solve an issue with our command center, and we thanked them very much solve an issue with our command center, and we thanked them very much More
I have had generally good experiences with this dealership until just recently. I tried to call and see what services were due to be done on my 2020 GLC 300. Left a message on Friday. Got a call dealership until just recently. I tried to call and see what services were due to be done on my 2020 GLC 300. Left a message on Friday. Got a call back on Monday from Jessie and returned her call. I called again today, Wednesday, and went to the person answering the phone and told him my story, He tried Jessie but she was out so I kicked back to him and he said he would get a service writer to call me in 15 minutes or so. I am still waiting for someone to call. More
This dealership has earnest the 'best' dealership in Oregon for sure! The service department is outstanding, honest, communicate with the client to keep them informed on the progress of the vehicle serv Oregon for sure! The service department is outstanding, honest, communicate with the client to keep them informed on the progress of the vehicle service and deliever your vehicle back in a beautiful condition, clean and all. They are worth the drive - even if you live in the Portland area as I do and its within 12 miles of my home - there are other dealers also within my area. I really am a fan of this Swickard's Mercedes Wilsonville - whether to buy or have it serviced - go here! More
Bria, was excellent, great service, great communication skills, polite, listening first and answering with knowledge and confidence at all time. Thank you and keep up the good work. skills, polite, listening first and answering with knowledge and confidence at all time. Thank you and keep up the good work. More