Mercedes-Benz of Wilsonville
Wilsonville, OR
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Excellent services! Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most Excellent services for all aspects including personnel as well being informative. Love coming back here whenever I can. Darren James is by far my most favorite service specialist— thank you! More
The service department broke the window of my car The service department cracked my windshield and refused to take responsibility. The service advisor was rude and lied to me. I felt like I was incr The service department cracked my windshield and refused to take responsibility. The service advisor was rude and lied to me. I felt like I was incredibly taken advantage of, I was called a liar and treated like a cheater. More
House Call Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks! Logan and the tech made a visit to our home to replace an airbag under the Takata recall. They were on-time, professional, and quick. Thanks! More
Oil change was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michae was quickly completed by Michael and his team great job Are usually get have Chris Cain however he has left the company so I was assigned to Michael the only experience with him was this oil change today again they did a great job More
Excellent Sales Service from Brent Mesher I've obtained 2 vehicles from this dealership and it has always been a straight forward and delightful experience doing business with their sales and I've obtained 2 vehicles from this dealership and it has always been a straight forward and delightful experience doing business with their sales and service personnel. More
Excellent experience Very accommodating and professional. Made the buying experience stress free and enjoyable. The sales professional, Rich Heller went above and beyond e Very accommodating and professional. Made the buying experience stress free and enjoyable. The sales professional, Rich Heller went above and beyond expectations. I highly recommend Mercedes Benz of Wilsonville! More
Mercedes of Wilsonville Just got home from our most recent service appointment on our Mercedes GLK C250 Bluetec. What a great dealership. Always very courteous and profession Just got home from our most recent service appointment on our Mercedes GLK C250 Bluetec. What a great dealership. Always very courteous and professional. Have never had a bad experience with this dealership. Thank you Darren James for your superb demeanor and service. Our favorite Dealership! Sid Hemphill Gleneden Beach, Oregon. More
Review I had a very positive experience with this dealership and would buy another vehicle from them without any reservations. Competitive pricing and knowle I had a very positive experience with this dealership and would buy another vehicle from them without any reservations. Competitive pricing and knowledgeable people. Thumbs up! More
Happy customer Yesterday I had the good fortune of going to Wilsonville Mercedes after visiting another Mercedes store the day prior. I knew the car that I wanted af Yesterday I had the good fortune of going to Wilsonville Mercedes after visiting another Mercedes store the day prior. I knew the car that I wanted after finding it online. Sean May helped me confirm the car availability and price and Gil Fuchs was a wealth of knowledge in showing me the car, letting me demo the car in a real world driving scenario and highlighting and explaining all of the benefits of buying a Certified Pre Owned Mercedes. He was very patient with me and printed out more information about the car than I even asked for. I don't do well with salespeople and can be a bit gruff in wanting to do things my way. Gil never flinched and let me go away and think about it for a while without the gamesmanship and traditional pressure that customers have come to expect in many dealership scenarios. When I came back, I met Scott Caverhill, the Director of Sales and he worked diligently to get my deal approved with Mercedes Benz. He got me a better rate than I expected or deserved and I appreciate the fact that he was respectful of my scenario. I signed my state and federal documents with James Mullins. He was time efficient and it was the quickest finance department transaction I've ever had. He explained some valuable ways to save me money and protect my investment and wasn't pushy in the slightest. After several dealership visits in the Portland market, I can't stress enough that you owe it to yourself to work with Mercedes Benz of Wilsonville. World class facility, customer service and did I mention the deal?!?! Thank you to you and your staff Scott. You've got another happy and loyal customer. More
Great job! The service was very good. My only concern was that the rear tires are wearing out after 17,500 miles. The tires on my former cars lasted 45,000 to 55 The service was very good. My only concern was that the rear tires are wearing out after 17,500 miles. The tires on my former cars lasted 45,000 to 55,000. More