Mercedes-Benz of Wilsonville
Wilsonville, OR
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Great experience, start to finish I loved the "no pressure" friendly environment. They only showed me what I wanted to see, and didn't try to up sell me. I will be back! I loved the "no pressure" friendly environment. They only showed me what I wanted to see, and didn't try to up sell me. I will be back! More
Oil Change After Ringing Out My Multi'media System was Fine We thought we had a problem WITH our multi- media system & Mercedes Benz of Wilsonville got us in right away. Much to my chagrin I found out that I ha We thought we had a problem WITH our multi- media system & Mercedes Benz of Wilsonville got us in right away. Much to my chagrin I found out that I had accidentally turned it off. We needed an oil change& they took care of it right away. They the service dept of any dealership I have dealt with. More
Service for our new Mercedes Purchased our pre-owned Mercedes. Didn’t know it’s background. Brought it to Wilsonville Mercedes for our first service. Excellent team made us feel c Purchased our pre-owned Mercedes. Didn’t know it’s background. Brought it to Wilsonville Mercedes for our first service. Excellent team made us feel comfortable with our purchase. Service was timely and complete. More
Brent is patient and helpful with customer. He takes time to show me new cars for test drive and willing to listen to the needs of customer. Also polite and not aggressive. He has good sales experience to show me new cars for test drive and willing to listen to the needs of customer. Also polite and not aggressive. He has good sales experience More
It is always a joy to take my car in for service because I am quickly greet and taken care of. When Scott discovered my car would take longer he set me up w a new SUV loaner car. I am quickly greet and taken care of. When Scott discovered my car would take longer he set me up w a new SUV loaner car. More
Treated fairly. Nice no pressure MB service department. Nice new lounge with an expresso bar ( not open) and coffee dispensers (empty). Pleasant staff with nice inv Nice no pressure MB service department. Nice new lounge with an expresso bar ( not open) and coffee dispensers (empty). Pleasant staff with nice inventory to drool over. More
First class service Had the pleasure of having Sean Curry as our service representative. He is the definition of customer service. Listens attentively to your concerns Had the pleasure of having Sean Curry as our service representative. He is the definition of customer service. Listens attentively to your concerns gives you clear and concise answers, wonderful follow through and has an incredibly engaging personality. Encouraged me to call with any questions and if I had time come by some afternoon and he would personally walk me through understanding all the high-tech controls in my new 550 Mercedes.It’s a luxury in this day and age to have a sales person/representative actually take the time to get to know you be attentive when listening and really having follow-through that makes you feel that they’re not just doing their job they’re doing it because they truly believe in the product and they actually want you as the customer to be happy. More
Excellent Service I really appreciate the service department at Wilsonville Mercedes. The check in is quick and professional. Work done is always top notch! Special tha I really appreciate the service department at Wilsonville Mercedes. The check in is quick and professional. Work done is always top notch! Special thanks to Mark Thran and “Shak”. More
Regular Maintenance Service Wilsonville did our 2 year service and did everything needed as well as taking care of a minor warranty, essentially cosmetic, issue that they probabl Wilsonville did our 2 year service and did everything needed as well as taking care of a minor warranty, essentially cosmetic, issue that they probably could have put off see if it got any worse. Have consistently been pleased with the dealership and their staff. More
Germany Just picked up a car in Germany. Everything went very smoothly and we had a great time. Factory tour was fascinating, and the folks there were very ac Just picked up a car in Germany. Everything went very smoothly and we had a great time. Factory tour was fascinating, and the folks there were very accommodating. More