Mercedes-Benz of Wilsonville

The team at Wilsonville Mercedes were quick to get me in on a Monday after my engine light came on. I received a loner car of same make and model. I was kept up to date on repairs needed and a speedy fix oc on a Monday after my engine light came on. I received a loner car of same make and model. I was kept up to date on repairs needed and a speedy fix occurred. Thank u Wilsonville Mercedes team. More

Had purchased a 2018 GLE, added a service package that we were told would cover all major systems for about 5 years. Took the car in recently, and they recommended some engine work. Come to find out the cove were told would cover all major systems for about 5 years. Took the car in recently, and they recommended some engine work. Come to find out the coverage was written as if for a new vehicle, when ours had 33k miles out the door when purchased - the policy expired due to mileage on the car. Paid $6k for that coverage and feel it was misrepresented at best when purchased (and I’m tactfully refrain from what I’d really say). Wilsonville Mercedes has treated us well before, but they’ll not see my car or my $$ again. More

Dealership has always been very good at making appointments. Perform work as needed and does not try to sell something not needed. appointments. Perform work as needed and does not try to sell something not needed. More

Joe was great to work with. Communicated well throughout the whole process. Joe’s Great! Communicated well throughout the whole process. Joe’s Great! More

Arial was great to work with and would defiantly recommend this dealership to anyone that is looking for repairs. recommend this dealership to anyone that is looking for repairs. More

It is great to wok with Bree the new staff there this time . She is the excellent, helpful and sweetest to be contacted to. We have had kind of great experiences this year to feel as we have been the time . She is the excellent, helpful and sweetest to be contacted to. We have had kind of great experiences this year to feel as we have been there thru years . We will continue to support and refer this location to others ! More

exceptionally helpful staff & wonderful buying experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; experience; i got the pre-owned vehicle i desired. David Rudder was extremely professional, helpful, & kind...he is a great asset to the dealership; all the staff were professional & friendly, too More

Andy at MBZ of Wilsonville looks at world from customer’s point of view. He had Tech diagnose my problem without charging me a diagnostic fee. When he learned that parts were five days out, he offered me a point of view. He had Tech diagnose my problem without charging me a diagnostic fee. When he learned that parts were five days out, he offered me a loaner on the spot because the repair corrected a safety issue. Parts received and installed one day before anticipated arrival. His prioritization of thrift, safety, and expedited turnaround unmatched over 25 years of MBZ ownership and 6 different dealers. Why go anywhere else? More

Excellent Experience. Service Advisor Sarah Quinonez is very knowledgable. Sarah made sure that my cars service was done correctly and on-time. Sarah is a great asset to t Service Advisor Sarah Quinonez is very knowledgable. Sarah made sure that my cars service was done correctly and on-time. Sarah is a great asset to the service department and the entire dealership More

The sales & service staff are great; I only wish my AMG was more reliable. My service advisor, Sarah, is terrific! was more reliable. My service advisor, Sarah, is terrific! More