Mercedes-Benz of Wilsonville

This dealership always delivers platinum standard service. All the service reps are knowledgeable and helpful. Always patient and kind. Always clean and available loaner cars. Chris in service was g service. All the service reps are knowledgeable and helpful. Always patient and kind. Always clean and available loaner cars. Chris in service was great. More

Zach did a great job of explaining all the features of this car. His knowledge of all the different features was remarkable. We would most definitely recommend Zach to our friends. this car. His knowledge of all the different features was remarkable. We would most definitely recommend Zach to our friends. More

As usual, the service at Wilsonville Mercedes-Benz was professional and friendly! It is always a pleasure working with Darren James! He always ensures that our car and we are taken care of... Our service professional and friendly! It is always a pleasure working with Darren James! He always ensures that our car and we are taken care of... Our service was going to be 90 minutes, so he gave us the choice of waiting or getting a loaner car. My husband usually waits for shorter service times but I wanted to go to the super market, so in a minute a loaner car was ready for us! That’s service.. all with a smile. The service cost was less than the Toyota we also.... More

Darren was great throughout. Warm and communicative. Great experience. I’ll be back. Offered a coupon and detailed estimate. Checkin in with me before doing additional services. Great experience. I’ll be back. Offered a coupon and detailed estimate. Checkin in with me before doing additional services. More

All work was completed professionally and in a timely manner. Everyone with whom I had contact was friendly and very knowledgeable. I highly recommend Mercedes-Benz of Wilsonville. manner. Everyone with whom I had contact was friendly and very knowledgeable. I highly recommend Mercedes-Benz of Wilsonville. More

On 10-2-20 I was told my car would be there for a 2 hour service, but 4 hours later when I called since I had not heard anything, I was told they were running behind. It would have been nice if they called service, but 4 hours later when I called since I had not heard anything, I was told they were running behind. It would have been nice if they called me after 2 hours to let me know. When in the auto bay inside and in the service office, not all customers or staff had their face masks on. I noticed one staff member with no mask talking to one with a mask. Staff was attentive and helpful, but should enforce mask rules and let customers know when running behind. More

Good service. Can not remember the names of the folks that I worked with. Miss the goodies that used to be available before COVID 19. that I worked with. Miss the goodies that used to be available before COVID 19. More

I have always been happy with the service I have received at Mercedes-Benz of Wilsonville. Your service people are pleasant, helpful and maintain good contact with me. at Mercedes-Benz of Wilsonville. Your service people are pleasant, helpful and maintain good contact with me. More

Was charged for an oil change. Have lifetime oil changes. Reporter to Hunter Johnson , but did not receive a reply Could someone look into this Reporter to Hunter Johnson , but did not receive a reply Could someone look into this More

Quick drop off process, and my car was serviced and ready for pickup earlier than expected. It’s alway a great experience when I take my car in to be serviced. for pickup earlier than expected. It’s alway a great experience when I take my car in to be serviced. More