Mercedes-Benz of Wilsonville

Shakshi was great! My first experience with MB Wilsonville and he was very courteous and friendly. Happy with my service and loaner car. Thank you! Wilsonville and he was very courteous and friendly. Happy with my service and loaner car. Thank you! More

Highly recommend Mercedes Benz of Wilsonville. Our sales coordinator Lisa Ramirez was fantastic, very knowledgeable and accommodating with our busy schedule. When we go through the purchase/delivery process coordinator Lisa Ramirez was fantastic, very knowledgeable and accommodating with our busy schedule. When we go through the purchase/delivery process again we will certainly ask for Lisa. More

Over the years I've come to depend on Wilsonville Mercedes Benz. They truly care about customer service! It starts with the service advisor, and I've been lucky enough to have Darren James as mine Mercedes Benz. They truly care about customer service! It starts with the service advisor, and I've been lucky enough to have Darren James as mine most of the time. From beginning to end the quality is maintained, through work done and the great customer service! Thank you Mercedes Benz of Wilsonville! More

The people in the service department are very professional. The offered a loaner car. The car was done when they said it would be. I will definitely go back there. professional. The offered a loaner car. The car was done when they said it would be. I will definitely go back there. More

Found out after we purchased vehicle that there was no spare key. Asked dealership if they would provide one and they said “no”. It’s going to cost $700 for a spare. They could have told us this so to t spare key. Asked dealership if they would provide one and they said “no”. It’s going to cost $700 for a spare. They could have told us this so to they could have taken this money off the sales price and done the right thing. Basically paying another $700 on top of the sales price of the car. The reason we went to this car dealership vs. the smaller dealerships was that we assumed we wouldn’t get taken by them, in terms of honesty. We were wrong. More

Exceptional customer service. Exceeded our expectations. Loaner car nicer than mine. Helpful, kind, reasonable. No issues. Good location. Highly recommended. Classy, clean, and safe. 5 stars! Loaner car nicer than mine. Helpful, kind, reasonable. No issues. Good location. Highly recommended. Classy, clean, and safe. 5 stars! More

At the height of Covid in Oregon, the people at the service desks inside were not wearing masks. Despite statewide mask mandate. I was extremely uncomfortable getting my car serviced. service desks inside were not wearing masks. Despite statewide mask mandate. I was extremely uncomfortable getting my car serviced. More

The service was great. Very dedicated and helpful service personnel. But I was shocked that not everyone was not wearing a face mask. Further more, a few of the ones that were wearing masks left their n personnel. But I was shocked that not everyone was not wearing a face mask. Further more, a few of the ones that were wearing masks left their nose exposed. It only takes one person to spread this deadly virus to other people. I am surprised that such a sophisticated dealership as this would be so inconsiderate for other peoples safety. More

Very dedicated people.The process of leaving the car, Very dedicated people. The process of leaving the car, waiting or taking a loaner is very smooth. The place is spotless. From reception to waiting r Very dedicated people. The process of leaving the car, waiting or taking a loaner is very smooth. The place is spotless. From reception to waiting room to restroom.clearly . Lot of thoughts were put behind it. Making it one of the best, if not the best dealership in oregon More

Great experience, Zack is very knowledgeable and gives you all the time you need. The results is we purchased 2 new vehicles. Brian did a great job with our financing. you all the time you need. The results is we purchased 2 new vehicles. Brian did a great job with our financing. More