Mercedes-Benz of Wilsonville

We took car in for a regular service. When we went to pick it up there was tree sap all over the car. They went to go wash it and as they were going into the washer they wracked the front bumper. They h pick it up there was tree sap all over the car. They went to go wash it and as they were going into the washer they wracked the front bumper. They had to send it to a company to replace the bumper. Rob Temple service manager gave me his card apologising It took them a month to get ready there was no communication. I always had to call. When we got there to pick up the car Ron Temple was very rude even after what they did to our car. When they brought our car up the back light was broken, with their comments they were saying that it was us . The back light was not broken when we left the car. Ron Temple as the manager should have been out there talking to us. He didn’t we had to go find him. Again it took them a month te get it fixed and no communication I ALWAYS HAD TO CALL. While I as there waiting there was a lady who had tree sap and her also and they to take it and getting washed again . Why are they parking any car u ser trees that drop sap????? I don’t understand I will not be taking my car there again!! More

TERRIFIC Buying Experience I cannot say enough positive things about the experience I had purchasing a used car from Mercedes-Benz of Wilsonville! The dealership is well mainta I cannot say enough positive things about the experience I had purchasing a used car from Mercedes-Benz of Wilsonville! The dealership is well maintained, has a large inventory, and has friendly, professional staffing. I walked in without an appointment and was attended to quickly by Evan Whitaker. Evan is a consummate professional, whose polite and friendly demeanor eliminates any stress or pressure from the car purchasing process. Scott Farmer, the sales manager, was polite, friendly, and helpful, making my father and me feel valued and welcomed. Financial manager Brian Revord handled the financing transactions expeditiously and adeptly. Overall, it was one of the most pleasant car-buying events that I have experienced in my fouty-five years of automobile purchasing! Every employee I spoke with had the highest words of respect and praise for owner Jeff Swickard, who recognizably leads by example. Mercedes-Benz of Wilsonville has earned my future loyalty, and my highest and most enthusiastic recommendation!!! More

These people were great. Kevin and Zack are classy people. Shied us mutiple cars at our request. Thanks again for spending so much time with us. people. Shied us mutiple cars at our request. Thanks again for spending so much time with us. More

Always experience great customer service. Appreciate that they are timely when checking you in and out. Vehicle is always clean and washed when picked up. that they are timely when checking you in and out. Vehicle is always clean and washed when picked up. More

The best customer service. Very accommodating when I needed immediate service before a road trip. Great communication through whole process. Felt safe during CV 19 needed immediate service before a road trip. Great communication through whole process. Felt safe during CV 19 More

Aloha to you, Jeff and your awesome, professional team: DOUGLAS IN MILWAUKEE, JOHN WHITE, MATHEW LOGUE and ZACHERY ELLUL. Your team treated me like I was buying a new Mercedez-Benz- even though it was a 2 DOUGLAS IN MILWAUKEE, JOHN WHITE, MATHEW LOGUE and ZACHERY ELLUL. Your team treated me like I was buying a new Mercedez-Benz- even though it was a 2004 Miata MX5 trade for a beautiful 2013 Miata which has so many bells & whistles I’m still in awe. Love my used (new to me 2013 Miata. If anyone I know is looking for a Mercedez-Benz or any car at any of your locations, I’ll highly recommend all of your locations. Thank you so much. Mahalo, Sandy Whitaker🌹 More

Their mobile van service is excellent. Logan is a true professional. I can’t remember better service anywhere. I will always use Mercedes Benz of Wilsonville. professional. I can’t remember better service anywhere. I will always use Mercedes Benz of Wilsonville. More

Annual service Service representative, Chris took our car in immediately upon arrival. He reviewed the service items we had brought the car in for & he gave me a cos Service representative, Chris took our car in immediately upon arrival. He reviewed the service items we had brought the car in for & he gave me a cost estimate that was spot on when I picked up the car following completion. We appreciated the interior had been cleaned plus the car washed. Total service time was 15 minutes LESS THAN the estimated completion time given me on check in. Yes, I will definitely recommend MB Wilsonville, Oregon! More

Great service! With experience and customer service! Every time I comedown from Vancouver, Wilsonville has done an exceptional job with providing me with fast and uncompromising service. I will contin Every time I comedown from Vancouver, Wilsonville has done an exceptional job with providing me with fast and uncompromising service. I will continue to bring my vehicle to the dealership! More

Arrived at end of day to drop off my SUV. They provided me with a brand new loaner SUV of same model, very nice! Efficient and friendly, they even washed my very dirty car! Sean made my visit pleasant. me with a brand new loaner SUV of same model, very nice! Efficient and friendly, they even washed my very dirty car! Sean made my visit pleasant. Thank you! More