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Mercedes-Benz of Wilsonville
Wilsonville, OR
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Prompt, efficient and courteous service, thank you. Airal kept of informed all along the way getting our van for our retirement cross-county drive. Airal kept of informed all along the way getting our van for our retirement cross-county drive. More
Sarah was a pleasure to work with. She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel better about the day. If there were more people like her in the customer service field the world would be a happier place. Thank you for your outstanding service. More
I wanted to pick up my new car, but they were obviously not prepared. The responsible person was on vacation and did not properly inform their colleagues about the case. No paperwork was prepared, there wa not prepared. The responsible person was on vacation and did not properly inform their colleagues about the case. No paperwork was prepared, there was a lot confusion between the sales people and I got send from one to another or was waiting for one person coming back, while they decided to serve another customer instead. At the end, I spent more than two hours at the dealership just to get my car handed over. Overall, that was really not a great experience. More
I brought my Mercedes in for its first service. I was immediately greeted by my service advisor, Andy, who was very helpful and knowledgeable. A great experience all around. I was immediately greeted by my service advisor, Andy, who was very helpful and knowledgeable. A great experience all around. More
Customer Service id fantastic. Especially Sarah Q. She always communicates and keeps up up to date on the status of my service. Woohoo. Especially Sarah Q. She always communicates and keeps up up to date on the status of my service. Woohoo. More
Excellent service! Very friendly! Would recommend to anyone looking for a Mercedes. Alan was very friendly and professional, and they had a great lease deal. Very friendly! Would recommend to anyone looking for a Mercedes. Alan was very friendly and professional, and they had a great lease deal. More
Other than the service taking longer than originally stated, they were super accommodating for the meeting I had to have while I was waiting. Great attitude, super helpful, love the waiting area. stated, they were super accommodating for the meeting I had to have while I was waiting. Great attitude, super helpful, love the waiting area. More