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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
903 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 903 reviews

January 25, 2025

Prompt, efficient and courteous service, thank you. Airal kept of informed all along the way getting our van for our retirement cross-county drive. More

by gjpelham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jan 27, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Airal and the team at Mercedes-Benz of Wilsonville provided you with prompt and courteous service. Wishing you a fantastic retirement cross-country drive in your van!

January 24, 2025

Sarah was a pleasure to work with. She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel More

by lestrez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Ellul
Jan 24, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing such a wonderful review about your experience at Mercedes-Benz of Wilsonville! We're delighted to hear that Sarah provided exceptional service and made your day brighter. We'll be sure to pass along the kind words, and we're here if you need anything else!

January 22, 2025

I wanted to pick up my new car, but they were obviously not prepared. The responsible person was on vacation and did not properly inform their colleagues about the case. No paperwork was prepared, there wa More

by Alex
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dalton Bowman, Brent Mesher
Jan 23, 2025 -

Mercedes-Benz of Wilsonville responded

Alex, I'm sorry to hear about the confusion and delays during your car pickup. We strive for a smooth process, so it's disappointing that we fell short this time. Please reach out if you'd like to discuss further or have any questions. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

January 21, 2025

I brought my Mercedes in for its first service. I was immediately greeted by my service advisor, Andy, who was very helpful and knowledgeable. A great experience all around. More

by smfunk13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andy Telles
Jan 22, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Andy provided such a helpful and knowledgeable service experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback, and we look forward to serving you again in the future!

January 18, 2025

They do what they promise. A happy experience and I will refer friends who are looking for a honest dealership More

by sullyncarole@msn.com
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Alan Angle
Jan 20, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear about your positive experience at Mercedes-Benz of Wilsonville! Thank you for considering us trustworthy enough to refer friends. We look forward to assisting them with the same level of service!

January 17, 2025

customer service was the bests very good people my advisor was Kamu very professional and carrying we need more people like him. More

by jason.akeo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
kamu
Jan 20, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Kamu provided such professional and caring service at Mercedes-Benz of Wilsonville. Thank you for recognizing our team's efforts, and we look forward to serving you again!

January 16, 2025

Mercedes Benz of Wilsonville always goes above and beyond to help resolve any problems with my sprinter More

by Lyubmarch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jan 17, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that our team at Mercedes-Benz of Wilsonville has been able to assist you with your Sprinter. Thank you for sharing your experience!

January 16, 2025

Customer Service id fantastic. Especially Sarah Q. She always communicates and keeps up up to date on the status of my service. Woohoo. More

by RJE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Richardson
Jan 17, 2025 -

Mercedes-Benz of Wilsonville responded

RJE, we're delighted to hear that Sarah Q. provided you with fantastic service at Mercedes-Benz of Wilsonville! Keeping our customers informed is a top priority for us. Thanks for the shoutout!

January 15, 2025

Excellent service! Very friendly! Would recommend to anyone looking for a Mercedes. Alan was very friendly and professional, and they had a great lease deal. More

by Jacob Emery
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alan
Jan 16, 2025 -

Mercedes-Benz of Wilsonville responded

Jacob, we're delighted to hear that Alan and the team at Mercedes-Benz of Wilsonville provided you with excellent service. Thanks for recommending us! Enjoy your new lease deal, and welcome to the Swickard family!

January 14, 2025

Other than the service taking longer than originally stated, they were super accommodating for the meeting I had to have while I was waiting. Great attitude, super helpful, love the waiting area. More

by debimola
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Jan 15, 2025 -

Mercedes-Benz of Wilsonville responded

We're glad to hear that our team at Mercedes-Benz of Wilsonville was accommodating and helpful during your visit. Thank you for the feedback, and we appreciate your patience with the service time!