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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
901 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 901 reviews

January 31, 2025

Sam Rann accommodated my service quickly and professionally when I brought my vehicle earlier than expected. I do wish the service would accomadate other luxury European vehicles. You would hav More

by johnsonc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Rann
Jan 31, 2025 -

Mercedes-Benz of Wilsonville responded

We're glad to hear Sam provided you with prompt and professional service at Mercedes-Benz of Wilsonville. We appreciate your feedback regarding servicing other luxury European vehicles and will certainly take it into consideration. Thank you for sharing your thoughts!

January 31, 2025

Total "White Glove Service" I brought my Mercedes in for service and had two people greet me before I could even get out of my vehicle. Had a loaner car waiting for me and had great communication throughou More

by bjarki3639
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe, Selander
Feb 03, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Mercedes-Benz of Wilsonville provided exceptional service and communication during your visit. We appreciate the feedback and look forward to serving you in the future!

January 31, 2025

Jessica was a please to deal with, friendly and warm. Made waiting on my service less of a hindrance More

by devan.trueb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Stanley
Feb 03, 2025 -

Mercedes-Benz of Wilsonville responded

Devan - Your feedback on Jessica is much appreciated! Thank you for supporting Mercedes-Benz of Wilsonville.

January 30, 2025

Recently, I bought a used Mercedes and brought it into the dealership to have warranty work done. The work was completed on time and at a fair price. I also have bought vehicles at this dealership and ha More

by LAP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Telles/Service
Jan 31, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience with us at Mercedes-Benz of Wilsonville! We're delighted to hear that our team provided timely and fair service on your warranty work. We appreciate your continued trust in us for both purchases and services!

January 29, 2025

Very nice experience. Work was done in a very timely manner from the checkin to the delivery everyone was great More

by roncoulam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service department
Jan 30, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that your experience at Mercedes-Benz of Wilsonville was smooth and efficient! Thank you for sharing your positive feedback, and we look forward to serving you again in the future.

January 28, 2025

Bo was a pleasure to work with and made us feel important and welcome. The finance manager was nice, but very pushy to sell us added services. I know the dealers make a lot of money on these services, but t More

by laurie_depaola
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Bo
Jan 28, 2025 -

Mercedes-Benz of Wilsonville responded

Laurie, thank you for sharing your experience with us at Mercedes-Benz of Wilsonville. We're glad to hear Bo made you feel welcome and important during your visit. We appreciate the feedback on our finance process and will take it into consideration as we strive to improve!

January 27, 2025

The sales process was handled very well. Bo was and Brent? made the search and buying process very easy to deal with. "Paper Work" process, however, needs to be sped-up. Takes way too lon More

by SilverArrow
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bo Lafollette *****, Brent Mesher
Jan 28, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your feedback about Mercedes-Benz of Wilsonville! We're glad to hear that Bo and Brent made the sales process smooth, but we appreciate your input on speeding up the paperwork. We'll work on improving this aspect for a better experience next time.

January 26, 2025

My experience with salesman Brian Carew was professional and efficient. No sales pressure and overall a very pleasant experience. More

by Vince.Arditi
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Brian carew
Jan 27, 2025 -

Mercedes-Benz of Wilsonville responded

Vince, we're delighted to hear that Brian provided a professional and efficient experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback!

January 25, 2025

Prompt, efficient and courteous service, thank you. Airal kept of informed all along the way getting our van for our retirement cross-county drive. More

by gjpelham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jan 27, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Airal and the team at Mercedes-Benz of Wilsonville provided you with prompt and courteous service. Wishing you a fantastic retirement cross-country drive in your van!

January 24, 2025

Sarah was a pleasure to work with. She was very warm and welcoming. Amazing customer service. I felt she was honest and very caring. I was stressed and she was sweet and made me feel More

by lestrez75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachary Ellul
Jan 24, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing such a wonderful review about your experience at Mercedes-Benz of Wilsonville! We're delighted to hear that Sarah provided exceptional service and made your day brighter. We'll be sure to pass along the kind words, and we're here if you need anything else!

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