Back

Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
880 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

Directions

By Type

Showing 880 reviews

January 10, 2025

These guys "guys" know their stuff and they take good care of me. It is because of their work that I can drive the entire length of Nevada in the dark and not worry. At first, I went for service at oth More

by GB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arial Egger, Joe Salazar, and those mystery boys behind the scenes. My hat is off!
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Thank you for your loyalty and trust in Mercedes-Benz of Wilsonville over the years! We're delighted to hear that our team's expertise and genuine care have made such a positive impact on your driving experience. Safe travels, especially through those long Nevada nights!

January 10, 2025

Went to Mercedes-Benz to purchase a replacement FOB/Key, ordered it and the parts saleman said the programming/key cutting would be $250. It came in early, had an appt at 10:15am, I got there early but too More

by Paul Y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Wil Brown - parts sales / Ariel Egger - Service advisor
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Paul, I'm sorry to hear about your frustrating experience with the key replacement. We strive for clear communication and timely service, so it's disappointing that we fell short in this instance. We will have a manager reach out to you. Thank you, Alex Nielsen - Customer Experience Manager - CustomerExperience@Swickard.com

January 10, 2025

Always professional, wants the best for their customers and values your time. Wouldn’t go anywhere else. More

by Jodoinleslie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Renee Mcculloch
Jan 10, 2025 -

Mercedes-Benz of Wilsonville responded

Jodoinleslie, thank you for your kind words! We're delighted to know that our team at Mercedes-Benz of Wilsonville has earned your trust and loyalty. See you next time!

January 10, 2025

This dealership was awesome. Everything went super smooth and efficient. no high pressure at all. Our salesman (Brent Mesher) was really great to work with. Also helped us set up More

by doug.beck15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Jan 12, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Brent and the team at Mercedes-Benz of Wilsonville provided you with a smooth, pressure-free experience, Doug. It's great to know everything was set up perfectly for you! Enjoy your new ride, and welcome to the Swickard family!

January 10, 2025

Friendly, clean environment, knowledgeable and very helpful. Brent's experience shows through and his attention to detail with setting up the electronics in my car was very helpful. More

by holwerda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Jan 12, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Brent's expertise and attention to detail made your experience at Mercedes-Benz of Wilsonville a positive one! Thank you for sharing this feedback, and enjoy the ride with your new electronics setup!

January 08, 2025

We are customer since 2021 and every time they provided VIP 5 stars service. Due to excellent service and care we come all the way from Seattle, WA to Wilsonville, OR. Special thanks to Brian Revord, Finan More

by Nash
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Morrow
January 08, 2025

Excellent customer service and surprisingly was a quick and painless experience. Will be coming back. More

by Kvoss15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brian from Finance, Brent Mesher
Jan 08, 2025 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that your experience at Mercedes-Benz of Wilsonville was quick and painless! Thank you for the kind words, and we look forward to welcoming you back in the future.

January 06, 2025

We had a super nice experience purchasing a new vehicle, the whole process was stress free and very pleasant, Brent Mesher is so knowledgeable and very patient and kind to explain/answer all questions we ha More

by kang
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brent Mesher
Jan 07, 2025 -

Mercedes-Benz of Wilsonville responded

It's fantastic to hear that Brent made your vehicle purchase stress-free and enjoyable at Mercedes-Benz of Wilsonville. We appreciate the kind words about our team's professionalism, and we're here if you have any more questions in the future!

January 05, 2025

Service department is excellent in all aspects. I have been a Mercedes owner for 40 plus years have driven in excess of 1.5 million miles on various models. Customer service experience has always More

by jackparr65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinonez
Jan 06, 2025 -

Mercedes-Benz of Wilsonville responded

It's fantastic to hear that our service department at Mercedes-Benz of Wilsonville has consistently met your expectations over the years. We're delighted Sarah is providing you with excellent support, and we appreciate your loyalty as a valued customer!

January 03, 2025

Fast, same day service for a repair covered under warranty! Ariel was very helpful and the van is working great! More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariel
Jan 03, 2025 -

Mercedes-Benz of Wilsonville responded

Rob, we're delighted to hear that Ariel and the team at Mercedes-Benz of Wilsonville provided you with efficient service. Thanks for sharing your experience, and we hope your van continues to run smoothly!

2
...