Mercedes-Benz of Wilsonville
Wilsonville, OR
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Great dealer experience. Easy getting an appointment and no hassles when brought in vehicle. They were finished sooner than expected. Easy getting an appointment and no hassles when brought in vehicle. They were finished sooner than expected. More
Our service techs have been great. Kyle, the financial rep has done a good job trying to help us with a warranty refund. The salesman who helped us with our recent purchase did a grea Kyle, the financial rep has done a good job trying to help us with a warranty refund. The salesman who helped us with our recent purchase did a great job. You need to fix the rest of your customer service. Your general phone service is lacking. No return phone calls. Your email service as well. No response. Took 4 months to resolve an issue. It got resolved by going into the dealership and having a face to face conversation. Not good More
Kind, professional, honest and knowledgeable employees who believe in customer satisfaction. When you walk in every is willing to help. Hard to find these days. who believe in customer satisfaction. When you walk in every is willing to help. Hard to find these days. More
Great service as always. Bree was fantastic and was very communicative. Thank you will continue working with Mercedes Benz of Wilsonville Bree was fantastic and was very communicative. Thank you will continue working with Mercedes Benz of Wilsonville More
Brandon in service is amazing. It is obvious that he cares to help his customer. In today's world it seems harder and harder to find people like this, that care. My technician Devi It is obvious that he cares to help his customer. In today's world it seems harder and harder to find people like this, that care. My technician Devin LipScomb did great work as well. The dealership as a whole has always done well by me these past 13.5 years. I've always looked forward to go to the Wilsonville, Oregon dealership. More
Excellent technical, customer care and customer service. I appreciate the communications while my car is being serviced. This dealership & service department are excellent. I appreciate the communications while my car is being serviced. This dealership & service department are excellent. More