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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
851 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 851 reviews

June 05, 2024

Service is always great at Wilsonville. Easy to schedule an appointment. The service representatives are great to work with! We live in Depoe Bay, and will only take our cars to Wilsonvil More

by Pamela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein, in service
Jun 05, 2024 -

Mercedes-Benz of Wilsonville responded

Pamela, we're delighted to hear that you consistently have a great experience with our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Thank you for the high recommendation and your continued trust in us!

June 05, 2024

The only (and huge) problem I had was that this location doesn’t offer a ride share. I have dealt with Mercedes Portland and Beaverton as well as BMW Portland and Tigard. They all offered this service and I More

by DENIZPDX
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Joe
Jun 06, 2024 -

Mercedes-Benz of Wilsonville responded

Deniz, we appreciate your feedback and understand how the lack of a ride-share service can be inconvenient. We're always looking for ways to improve our services and will certainly take your suggestion into consideration. If you have any other concerns or need further assistance, please feel free to reach out. Thank you, Terry Collins , Customer Experience Team Lead - CustomerExperience@Swickard.com

June 03, 2024

Expensive service but good people giving good service. Rebecca, was great and helpful. Work done in timely. More

by flouisriosmd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for your feedback! We're glad to hear Rebecca and the team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville provided timely and helpful service. We appreciate your support!

June 02, 2024

The staff is very friendly. The facility is very clean. Third car I have purchased More

by CLWalter
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Pourassef
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive feedback! We appreciate your kind words about our immaculate facilities and our friendly team. We look forward to seeing you again here at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville!

June 01, 2024

From the sales team to the service team all I can say are good things. I’m always treated as a valued customer. They always listen to what you have to say and do their absolute best to accommodate my needs. More

by Arinum
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Upex (sales) Joe Selander (service)
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Arin, we're delighted to hear that our sales and service teams at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville have consistently met your needs. Thanks for sharing such positive feedback!

June 01, 2024

I received excellent customer care in their service department. Great communication and they stayed in constant contact with me. More

by cherylaledbetter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience with the service department at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville! We're glad to hear that our team provided excellent communication and care.

May 31, 2024

Service folks have their stuff together - they are very quick, thorough, and polite. Overall having service there is a positive experience. A little expensive, like any dealer, but they are up front about More

by bdm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the positive feedback! We're glad to hear our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville provided quick, thorough, and polite service. We appreciate your understanding regarding costs and are happy that you felt well-treated during your visit.

May 31, 2024

I would like to recognize Ms Sarah E Quinonez (service advisor) for providing me with outstanding customer service. She has great communication skills and follow through. You are lucky to have an employ More

by Frederick.albios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Sarah E Quinonez
Jun 03, 2024 -

Mercedes-Benz of Wilsonville responded

Frederick, thank you for recognizing Sarah's exceptional service! We're proud to have her on our team at Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville. Your feedback means a lot to us!

May 30, 2024

Bree was an excellent representative for you. Thank you for another good experience.the Bradley’s. More

by Lila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
May 30, 2024 -

Mercedes-Benz of Wilsonville responded

Lila, we're delighted to hear Bree provided you with another great experience at Mercedes-Benz of Wilsonville. Thanks for your continued support!

May 30, 2024

They are good on what they do price on front no bull and work with you to get it done More

by Jose.juarez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint,
May 31, 2024 -

Mercedes-Benz of Wilsonville responded

Jose, thank you for choosing Mercedes-Benz of Wilsonville & Mercedes-Benz Sprinter of Wilsonville for your service needs and leaving us a five-star review. We appreciate your positive feedback!

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