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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
851 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 851 reviews

June 21, 2024

Had a great experience with Bree at Mercedes of wilsonville. I highly recommend them, and bree was great to work with. More

by jplanton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bree
Jun 24, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Bree provided you with a great experience at Mercedes-Benz of Wilsonville. Thanks for the high recommendation!

June 20, 2024

Fast and efficient top notch customer service. Definitely recommend this dealer to friends and family. More

by JoeyRoda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Jun 21, 2024 -

Mercedes-Benz of Wilsonville responded

Joey, thanks for recommending Mercedes-Benz of Wilsonville! We're glad to hear you had a fast and efficient experience with our team.

June 19, 2024

Friendly staff, good explanation of which service was needed for my vehicle, speedy service and pleasant lounge. More

by xx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon in service
Jun 20, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience! We're glad to hear our team at Mercedes-Benz of Wilsonville provided friendly and efficient service. We appreciate your support!

June 19, 2024

I always have a great experience dropping off my car to get serviced. All the staff is friendly and they provide a fast service. More

by Katia.ocampo8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Green
Jun 21, 2024 -

Mercedes-Benz of Wilsonville responded

Katia, we're delighted to hear that you consistently have a great experience with our friendly team at Mercedes-Benz of Wilsonville. Thanks for your support!

June 19, 2024

Everything was on time. Service advisor was very courteous an informative. Car was returned waged and clean. More

by Hairlessryder
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Green
Jun 20, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your experience! We're glad to hear that our team at Mercedes-Benz of Wilsonville provided timely and courteous service. Safe travels!

June 18, 2024

I had an excellent experience with Joe at the MB Wilsonville service department. He was incredibly friendly and made the check-in process quick and efficient. Joe also provided a clear and accurate More

by Michelle.t0715
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Selander
Jun 18, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for sharing your positive experience with Joe and the team at Mercedes-Benz of Wilsonville! We're glad to hear that our proactive approach made your visit convenient. We appreciate the recommendation!

June 17, 2024

Great place to buy,sell or repair, if it's Mercedes it's wilsonville MB, Brandon was my advisor he went above and beyond with his great costumers service, they deserve a reward for the great business they d More

by alfahhams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon, service department
Jun 18, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the fantastic review! We're delighted to hear Brandon provided exceptional service at Mercedes-Benz of Wilsonville. We appreciate your support and look forward to serving you again!

June 17, 2024

5 stars overall. Good and friendly service. However, in the past I have received a loaner car when dropping off my sprinter van. This time a got what is essentially a More

by john.foulston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clint
Jun 18, 2024 -

Mercedes-Benz of Wilsonville responded

John, thanks for the feedback! We're glad you enjoyed our service at Mercedes-Benz of Wilsonville and appreciate your input regarding the loaner vehicle. We'll definitely take this into consideration to improve future experiences. One of our store managers will reach out to you in case you're open to discussing this further or have any additional input. Thank You, Terry Collins - Customer Experience Team Lead customerexperience@swickard.com

June 17, 2024

Getting information for a gap policy took a long time as I had to leave messages and Brian R seemed to be my contact, but then someone else seemed to be the head of the department. Brian was out a lot and u More

by frostellie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Brian R
Jun 18, 2024 -

Mercedes-Benz of Wilsonville responded

Ellie, It's disturbing to hear about the frustrations you experienced with your gap policy. We strive for efficient and responsive service, so I apologize that we weren't able to get your issues resolved right away. Your feedback will be addressed internally in order to make necessary improvements, so thank you for sharing. A member of our management staff will reach out to you in case you'd like to discuss this further or need additional assistance. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

June 17, 2024

Brea was very helpful. Car was in good condition and clean. I will return next year. More

by Vfulvia49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brea
Jun 18, 2024 -

Mercedes-Benz of Wilsonville responded

This review is music to our ears! Thank you for choosing Mercedes-Benz of Wilsonville and for giving Brea a shoutout. See you next time!

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