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Mercedes-Benz of Wilsonville

Wilsonville, OR

4.8
851 Reviews

25035 SW Parkway Ave

Wilsonville, OR

97070

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Showing 851 reviews

July 16, 2024

Excellent service. Courteous and efficient. Good facilities and a pleasant waiting area. Easy access and helpful staff. More

by vnewtonhudson
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah
Jul 16, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear you enjoyed the service and facilities at Mercedes-Benz of Wilsonville. Thanks for sharing your experience!

July 12, 2024

Wilsonville Mercedes has been very reliable and helpful, its employees set the services standard in my opinion. Service on my sprinter van was quick and complete More

by Lance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca
Jul 12, 2024 -

Mercedes-Benz of Wilsonville responded

Lance, we're delighted to hear that our team at Mercedes-Benz of Wilsonville provided reliable and efficient service for your Sprinter van. Thanks for the positive feedback - safe travels!

July 12, 2024

Got a service appointment easily. Greeting was good. The problem came in with the time it took for the B service . I arrived at 7:20 am and after 3 hours they had not started the serv More

by Pecaputo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Jul 15, 2024 -

Mercedes-Benz of Wilsonville responded

I apologize for the long wait and lack of communication during your service appointment. We strive to be more efficient and keep our customers informed, so we appreciate your feedback. Your comments will be shared with out Service Managment team and If you have any further concerns or questions, please reach out to me directly with your full name and contact number. Also, if you contact me, please reference "Pecaputo" so that I can associate your email with this review. Thank you, Terry Collins - Customer Experience Team Lead CustomerExperience@Swickard.com

July 11, 2024

Very clean but my favorite is the service department. Rebecca has been amazing to deal with and always keeps me informed. More

by larry_clouser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rebecca Lee
Jul 12, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Rebecca and our service department at Mercedes-Benz of Wilsonville have provided you with excellent care. Thanks for sharing your positive experience!

July 10, 2024

Great service department. They greet you with a smile and keep you posted with updates. Very helpful and prompt. Service adviser Moein is the best. Thank you. More

by Zeek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Moein
Jul 11, 2024 -

Mercedes-Benz of Wilsonville responded

Zeek, we're delighted to hear you had a great experience with Moein and our service team at Mercedes-Benz of Wilsonville. Thanks for the positive feedback!

July 10, 2024

Thank you Wilsonville Mercedes. Rebecca was able to have my Sprinter motorhome front window repaired and replaced in 2 days making it possible for my wife and I ( also murphy the c More

by newell5626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
no sales employees
Jul 11, 2024 -

Mercedes-Benz of Wilsonville responded

We're so glad Rebecca and the team at Mercedes-Benz of Wilsonville could get your Sprinter motorhome window repaired quickly! Thanks again for the 5-star review!

July 09, 2024

Brandon was extremely helpful with explaining issues regarding my vehicle. He gave me updates on the progress. I was very impressed and will continue to take my vehicle to the dealership. More

by Taz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon King
Jul 09, 2024 -

Mercedes-Benz of Wilsonville responded

We're glad to hear Brandon provided excellent service and kept you informed at Mercedes-Benz of Wilsonville. Thanks for your continued trust in us!

July 07, 2024

Worked with sarah. She is consistently providing excellent service experience by being prompt in her communication and booking me in. Easy process to get a loaner car a More

by dannyt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sarah Quinonez
Jul 08, 2024 -

Mercedes-Benz of Wilsonville responded

We're delighted to hear that Sarah provided you with an excellent service experience at Mercedes-Benz of Wilsonville. Thank you for sharing your positive feedback, Danny!

July 05, 2024

Excellent customer service. Very friendly and helpful. Communication was easy and quick. Check in and check out process was very fast. More

by Dana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe
Jul 08, 2024 -

Mercedes-Benz of Wilsonville responded

Dana, we're delighted to hear that you had a seamless experience with our team at Mercedes-Benz of Wilsonville. Thanks for sharing your positive feedback!

July 03, 2024

Friendly, knowledgeable always going the extra step to make sure that as a customer, you are satisfied More

by Aherman5610
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No in service
Jul 05, 2024 -

Mercedes-Benz of Wilsonville responded

Thank you for the kind words! We're delighted to hear that our team at Mercedes-Benz of Wilsonville went the extra step to ensure your satisfaction. We appreciate your support!

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