
Mercedes-Benz of Wilmington
Wilmington, DE
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The service agent, Carol, is top flight! She provided me with a timely assessment of the work needed as well as anticipated cost. The sole reason I did not give 5 stars was a post payment delay in getting with a timely assessment of the work needed as well as anticipated cost. The sole reason I did not give 5 stars was a post payment delay in getting my car from the walk bay. The cashier called twice and finally got a manager involved! More
Will be getting my car serviced here again. Very honest. Didn’t try to sell me things I didn’t need. At a different Mercedes dealership they tried to up sell me on parts that were either not bad or did not Didn’t try to sell me things I didn’t need. At a different Mercedes dealership they tried to up sell me on parts that were either not bad or did not need to be replaced which would have put me $3,000 in an unnecessary hole of debt. More
I have really enjoyed my experience every time that I have bought a new car or needed service! Excellent Service department and customer service. I can’t wait to buy my next car from this dealership. have bought a new car or needed service! Excellent Service department and customer service. I can’t wait to buy my next car from this dealership. More
Service was fast and efficient. Service advisor was knowledgeable. Reluctant to accept the service coupon I had, but ultimately gave me a 10% discount off of the total bill. knowledgeable. Reluctant to accept the service coupon I had, but ultimately gave me a 10% discount off of the total bill. More
Excellent service as always. Pat and his team pick up my car and provided a loaner. Service department kept in contact with me the entire time my car was there. car and provided a loaner. Service department kept in contact with me the entire time my car was there. More
I had a very good experience buying my new GLE 350. These vehicles are in short supply but Mercedes Benz Of Wilmington had one in stock and delivered it to me 200 miles away within four days of my initial co vehicles are in short supply but Mercedes Benz Of Wilmington had one in stock and delivered it to me 200 miles away within four days of my initial contact. I was very pleased with the experience. More

Sammy was wonderful to work with. I was shopping alone and he didn’t ask me where my husband was or any of the other sexist stuff you often get. Very courteous, professional, and knowledgeable.Didn’t try and he didn’t ask me where my husband was or any of the other sexist stuff you often get. Very courteous, professional, and knowledgeable.Didn’t try to push more expensive car. Great experience, and I highly recommend him. More
I brought my car in for service and the bill was $2500. I decided to just trade it in for something newer. EJ in sales saved me on my service bill and still gave me a great trade price for my old vehicle. Gr decided to just trade it in for something newer. EJ in sales saved me on my service bill and still gave me a great trade price for my old vehicle. Great place to do business. More
I've Been using this dealership for service for many years now. None better. Always look forward to getting car serviced there. Great service and prices. years now. None better. Always look forward to getting car serviced there. Great service and prices. More