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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

November 18, 2020

Sixth car that I’ve purchased from this location. EJ made the process very easy, I was pleased with the both the car and transaction. More

by BBBDUB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt
November 17, 2020

The service agent, Carol, is top flight! She provided me with a timely assessment of the work needed as well as anticipated cost. The sole reason I did not give 5 stars was a post payment delay in getting More

by SDRYDEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
November 17, 2020

Will be getting my car serviced here again. Very honest. Didn’t try to sell me things I didn’t need. At a different Mercedes dealership they tried to up sell me on parts that were either not bad or did not More

by STEHPENODDO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 17, 2020

I have really enjoyed my experience every time that I have bought a new car or needed service! Excellent Service department and customer service. I can’t wait to buy my next car from this dealership. More

by EMAYF118
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
November 17, 2020

Service was fast and efficient. Service advisor was knowledgeable. Reluctant to accept the service coupon I had, but ultimately gave me a 10% discount off of the total bill. More

by D_LAMASTRA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 16, 2020

Excellent service as always. Pat and his team pick up my car and provided a loaner. Service department kept in contact with me the entire time my car was there. More

by NEEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 16, 2020

I had a very good experience buying my new GLE 350. These vehicles are in short supply but Mercedes Benz Of Wilmington had one in stock and delivered it to me 200 miles away within four days of my initial co More

by PCROSS20
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Townsend, Shelby Donnelly
November 15, 2020

Sammy was wonderful to work with. I was shopping alone and he didn’t ask me where my husband was or any of the other sexist stuff you often get. Very courteous, professional, and knowledgeable.Didn’t try More

by mrfobrien
Recommend Dealer
Yes
Employees Worked With
Samy Hamza
November 15, 2020

I brought my car in for service and the bill was $2500. I decided to just trade it in for something newer. EJ in sales saved me on my service bill and still gave me a great trade price for my old vehicle. Gr More

by Hommie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
EJ
November 14, 2020

I've Been using this dealership for service for many years now. None better. Always look forward to getting car serviced there. Great service and prices. More

by Brian Kushner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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