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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

November 21, 2020

Friendly and helpful people. Courteous drivers. Expert service. Carol has helpful sense of humor. Sensible Covid-19 protocol. A place to work while waiting. Clean environment. More

by FONGEGU
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
November 20, 2020

Everything was easy and on time. Service is always great. Jason always communicates and is polite and organized. I think putting a word minimum on this survey will prevent people from responding. It’s annoy More

by KARENMALOY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 20, 2020

General experience was good.As an out of state customer General experience was good. As an out of state customer and first time visitor it took some time to work out where I should take my car, thought som More

by Palm-Forster
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
November 19, 2020

Two vehicles were serviced. Good communication throughout the process and repairs completed on schedule and everything seems to be restored to working order. Thank you. More

by Scott W.
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
November 19, 2020

Carol in service is an asset to you organization. Very knowledgeable,personable and a pleasure to work with. She is very organized and effecient in her work but always has a smile. More

by KJACQUOT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
November 18, 2020

E.j.Willard was very informative and Detailed when i purchased my used vehicle, overall good experience for me.If you need a vehicle ask for E.j. More

by Box
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
E.J. Willard
November 18, 2020

My name is Thomas from Philly originally had a app for ft.washigton mercedes.whitch was 2mo.called Wilmington 2days solved problem 2days great.Thank you Mr.Jason More

by TDAVID2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 18, 2020

This dealership is great, however I requested two key batteries and they were not provided (nor charged). Also usually my vehicle is washed and this time it was not. More

by CHIASSCM
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 18, 2020

Always treated like a valued customer and all that this dealership does to accommodate and service their customers. I would say that they always go out their way. Very kind and courteous. More

by iwalkbyfaith1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
November 18, 2020

I was pleased with Jason, I had a problem with my tire and he had it checked and gave me s solution. I need a new one. More

by ESP4POON
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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