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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

November 25, 2020

Was able to get right in, and I appreciated them finding me a rental so that I could get on with my work day, and errands. My car’s been running great now! More

by S_MCPHATTER
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
November 25, 2020

Fast and efficient service. Needed a front passenger Fast and efficient service. Needed a front passenger light replaced. Very friendly and professional staff. Everyone wore a mask! And hand saniti More

by BOOKERA1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
November 25, 2020

The service was okay! It took longer than I anticipated. If I have known I would have gone home and come back! The people were courteous and professional More

by Nancy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
November 25, 2020

Car was not clean. Cup holders and door pockets untouched even when I specifically asked for the car to be washed and vacuumed. Andrea could be a bit more personable. Carol was awesome. More

by RACHAEL.OFILI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
November 25, 2020

Good service, but too expensive on labor costs. Got the B service, changed plugs, air filter and new timing cover for a grand total over $2400. More

by MIKEYLAW0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Fred Boyce
November 25, 2020

Great Hospitality with friendly staff. Specially Mr Drew Brahmbhatt. Always take cre nice. Service department also friendly. When ever we try to buy or lease. Give us right response. More

by POCKET1962
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dru Brahmbhatt, Jason Kuczeriawenko
November 24, 2020

Great experience. I got ECP put on my car and tree sap wouldn’t wipe out of my car. I brought it in and the service department fixed the problem. More

by STILL.PHYLICIA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
November 24, 2020

Easy, quick and at a reasonable price. Payment was seamless. Service completed as requested. Appreciate the car wash and interior vacuum. Texts are helpful. Thanks. More

by JRossiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shelby Donnelly, Jason Kuczeriawenko
November 24, 2020

2stars because my car wasn’t washed which they said they did because I asked before I got to my car. It didn’t take as long as the last time for my schedule B service. Customer service is good but the servi More

by MMART13
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carol Siracuse Wilson
November 23, 2020

I am so very happy with the sales and service at Mercedes Benz of Wilmington. Jason in service always makes sure I get the appropriate service and care he is exceptional More

by TOOTHFAIRY71357
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Jason Kuczeriawenko
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