Mercedes-Benz of Wilmington

They’ve become our dealership of choice. Service is great. Carol is the best. We have also bought 2 more cars in past few months great. Carol is the best. We have also bought 2 more cars in past few months More

Your service was done guickly and very helpful. Only had to about 45 minutes. So glad you could see me as soon as us you did. Thank u Jason to about 45 minutes. So glad you could see me as soon as us you did. Thank u Jason More

Efficient process, Covid awareness with masks and plexiglass barriers, good communication. I like the text message updates. Appreciate the complimentary car wash and car towing. plexiglass barriers, good communication. I like the text message updates. Appreciate the complimentary car wash and car towing. More

Friendly service rep who kept me well informed about the work needed, estimated wait time and cost of repair. Representative also provided great customer service. work needed, estimated wait time and cost of repair. Representative also provided great customer service. More

The staff is courteous, knowledgeable and efficient. A loaner Mercedes was offered immediately when I booked the service. This is my second E Class and quality service certainly entered into my decision loaner Mercedes was offered immediately when I booked the service. This is my second E Class and quality service certainly entered into my decision to buy #2. More

Pleased with service received & have had no issues with work done. Clean, efficient & car available on time. Would recommend Mercedes owners to this dealership for service. work done. Clean, efficient & car available on time. Would recommend Mercedes owners to this dealership for service. More

Fred was very nice, and helped me a lot he was very knowledgeable and listen to everything that I told him and explained everything to me that needed to be done to my car and when he was done he made s knowledgeable and listen to everything that I told him and explained everything to me that needed to be done to my car and when he was done he made sure it was clean More

Service appears to have been completed OK. Did not appreciate staff not wearing masks when I dropped off Monday morning. Both at the service desk and car rental desk appreciate staff not wearing masks when I dropped off Monday morning. Both at the service desk and car rental desk More

Great service. Picking up loaner car went very fast.x x x x x x x x x x x x x x x x x x x x x x x x x x x x x More

I’ve had very poor experiences with MB dealership service shops in the past, but MB of Wilmington was fast, courteous, dare I say reasonably priced and they didn’t try to upsell me on additional expensive re shops in the past, but MB of Wilmington was fast, courteous, dare I say reasonably priced and they didn’t try to upsell me on additional expensive repairs. More