Mercedes-Benz of Wilmington

ALWAYS EXCEEDS MY EXPECTATIONS! Jason and the rest make me feel very welcomed and appreciated. So tempting with the new models on the showroom floor, we WILL be back for the little S class I have my eye on me feel very welcomed and appreciated. So tempting with the new models on the showroom floor, we WILL be back for the little S class I have my eye on 😉 More

My contact person Carol she was great but the waiting area is not comfortable outdated and not pleasant. The service was adequate. MBRC check that place out area is not comfortable outdated and not pleasant. The service was adequate. MBRC check that place out More

The service department was great, especially dealing with Jason. He’s very patient and very detailed oriented. It’s always a pleasure dealing with him Jason. He’s very patient and very detailed oriented. It’s always a pleasure dealing with him More

Small and friendly. Fast service and good work. Enjoyed working with Fred. They listened to what I wanted done. My car was clean when returned. working with Fred. They listened to what I wanted done. My car was clean when returned. More

The technician that came out regarding the last Roadside Service call I had in Delaware was GREAT 👍 The actual Roadside Service contact call line for dispatch was poor!! Service call I had in Delaware was GREAT 👍 The actual Roadside Service contact call line for dispatch was poor!! More

Horrible experience with sales associate EJ. I drove into the parking lot in an older model Mercedes and was considering a new one. From the moment the associate approached he was rude and dismissive an into the parking lot in an older model Mercedes and was considering a new one. From the moment the associate approached he was rude and dismissive and told me I’d never get a new Mercedes for months due to backlogs and pandemic delays. Everything was sold. I asked if he had any cars inside I could sit in and was told no. Two minutes after pulling into your lot I drove away very discouraged and disheartened. So much for being part of the Mercedes “family”. I traded my Mercedes Benz for a brand new Lincoln. They wanted my business. More

Always amazing! Tony Saienni communicates so well and efficiently! He was also able to speed up my work on my car that day as something unexpectedly came up w our kids. efficiently! He was also able to speed up my work on my car that day as something unexpectedly came up w our kids. More

Don’t tell customers you will park their car at the grocery store and hope they don’t get towed cuz u live far away . grocery store and hope they don’t get towed cuz u live far away . More

My experience with MB of Wilmington was very good Everything the needed to be done, was gone in timely fashion I am glad to be a minuscule member of MB FAMILY THANK YOU SAEEDA MAHMUD Md Everything the needed to be done, was gone in timely fashion I am glad to be a minuscule member of MB FAMILY THANK YOU SAEEDA MAHMUD Md More

Service was easy to schedule and it was performed in a timely manner. It was also easy to check status during the day. The process for getting and returning the loaner was also very efficient. timely manner. It was also easy to check status during the day. The process for getting and returning the loaner was also very efficient. More