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Mercedes-Benz of Wilmington

Wilmington, DE

3.7
1,583 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,583 reviews

January 07, 2021

Tony in service was excellent with communication about the repairs I requested on my Sprinter. The techs did a great job with fixing my issues too! More

by Joshill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
January 07, 2021

The service centre Employer named Jason is top notch The information and turn around time is very good It could get a little busy And everybody's not stuck up with a bad attitude as a customer....that sa More

by SCHUCK302
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Wimbish, Alissa Facciolo, Jason Kuczeriawenko, Carol Siracuse Wilson
Apr 20, 2023 -

SCHUCK302 responded

Thank you Jason for you Dedicated work in service

January 07, 2021

The service department is very flexible and convenient. They also ensure a fast turn around and always clean your car before picking it up after completion. More

by KOGNIBENE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
January 07, 2021

Carol and CJ were great yesterday. My car is back to its normal ride. The dealership was clean and the staff were warm and inviting. More

by STACEY.KAMAH
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
January 06, 2021

always on time, they want 25 words, so we'll fill this up with 25 words until we get to 25 words, all done.thanks More

by DUNCAN4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson, LEO VITALIN
January 06, 2021

I love this dealership it’s never a hassle I can leave my car and get a loaner whenever I need service..very nice and respectful people 😊 More

by RICHGIRLENTERTAINMENT.DE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Fred Boyce
January 06, 2021

The service was great 👍. From the gate going in to the door leaving ,everything was excellent. In Addition,my car was given a nice bath. More

by FRIDLINEGIRL
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
January 05, 2021

Samy is absolutely the best. Went way out of his way to make sure I had my dream car on my birthday pulling out all the stops to make it happen. I will never purchase another from anyone other than him. Af More

by Kellywinn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Samy Hamza
January 05, 2021

This was my first time using this dealership. I purchased my vehicle in West Chester, PA but I will definitely have my vehicle serviced at Mercedes if Wilmington in the future. The staff was very friendly! I More

by KB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
January 05, 2021

Always hesitated to go to the dealership for repairs. This was my first time and I’ll never go anywhere else. They knew exactly what the problem was and did not overcharge. Easy communication via text a More

by KRISTYHEN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
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