
Mercedes-Benz of Wilmington
Wilmington, DE
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Tony in service was excellent with communication about the repairs I requested on my Sprinter. The techs did a great job with fixing my issues too! the repairs I requested on my Sprinter. The techs did a great job with fixing my issues too! More
The service centre Employer named Jason is top notch The information and turn around time is very good It could get a little busy And everybody's not stuck up with a bad attitude as a customer....that sa information and turn around time is very good It could get a little busy And everybody's not stuck up with a bad attitude as a customer....that saying.....the lady in the rental car department could have been a little kinder with her patience Overall I like The atmosphere And how management make you feel welcome... Thank you More
The service department is very flexible and convenient. They also ensure a fast turn around and always clean your car before picking it up after completion. They also ensure a fast turn around and always clean your car before picking it up after completion. More
always on time, they want 25 words, so we'll fill this up with 25 words until we get to 25 words, all done.thanks with 25 words until we get to 25 words, all done.thanks More
I love this dealership it’s never a hassle I can leave my car and get a loaner whenever I need service..very nice and respectful people 😊 car and get a loaner whenever I need service..very nice and respectful people 😊 More
The service was great 👍. From the gate going in to the door leaving ,everything was excellent. In Addition,my car was given a nice bath. the door leaving ,everything was excellent. In Addition,my car was given a nice bath. More
Samy is absolutely the best. Went way out of his way to make sure I had my dream car on my birthday pulling out all the stops to make it happen. I will never purchase another from anyone other than him. Af make sure I had my dream car on my birthday pulling out all the stops to make it happen. I will never purchase another from anyone other than him. After having a horrible experience with another sales person SAMY made me a believer in Mercedes again. He will have all of my business along with anyone else that I know looking for a car!! Thank you Samy!!!! More
This was my first time using this dealership. I purchased my vehicle in West Chester, PA but I will definitely have my vehicle serviced at Mercedes if Wilmington in the future. The staff was very friendly! I my vehicle in West Chester, PA but I will definitely have my vehicle serviced at Mercedes if Wilmington in the future. The staff was very friendly! It was a pleasurable experience! More
Always hesitated to go to the dealership for repairs. This was my first time and I’ll never go anywhere else. They knew exactly what the problem was and did not overcharge. Easy communication via text a This was my first time and I’ll never go anywhere else. They knew exactly what the problem was and did not overcharge. Easy communication via text as well! Thank you MB! More