Mercedes-Benz of Wilmington

Excellent experience as always. My third car from them and I’ve always been happy very happy with the quality is service and car too. and I’ve always been happy very happy with the quality is service and car too. More

Very pleased with their services . They were very professional. Everyone was very friendly and concerned. My car was cleaned after the service and I was promptly taken care of professional. Everyone was very friendly and concerned. My car was cleaned after the service and I was promptly taken care of More

Just had the best experience buying a CPO Mercedes from Dru and Vic at Mercedes-Benz of Wilmington. Dru and Vic listened to our concerns and worked with us to find a vehicle that made sense for us. They we Dru and Vic at Mercedes-Benz of Wilmington. Dru and Vic listened to our concerns and worked with us to find a vehicle that made sense for us. They were both honest and upfront about the entire process and made sure everything went smoothly from the beginning to the end. This is the fifth Mercedes we have purchased from them and each time we have been treated more like family than a customer. Their commitment to customer satisfaction is something that is rarely seen in today’s customer service industry and believe me, we are not the easiest customers to please. So, if you want to be treated like family before, during and after purchasing your vehicle, we recommend with total confidence that you see Dru and Vic. They are amazing. Trust us you won’t regret it!!! More

Rick and Pasquale are great and very helpful during the car buying process. They have made the process so easy! I will definitely be recommending them to other people! car buying process. They have made the process so easy! I will definitely be recommending them to other people! More

Here you’ll find a wonderful team of professionals that take fabulous care of their customers. I recently had my 2019 Sprinter in for service and I am very happy with the results. take fabulous care of their customers. I recently had my 2019 Sprinter in for service and I am very happy with the results. More

I had great service but I paid close to 3,000 and when I left my my car the tire pressure was so low that I thought I was getting a flat. left my my car the tire pressure was so low that I thought I was getting a flat. More

Excellent service is all I can say. I really like when a service department goes a little extra. Jason Kuceriawenko has always treated me well. service department goes a little extra. Jason Kuceriawenko has always treated me well. More

Very pleasant staff, have had to go twice in past month. Tony in service is professional, empathetic, and responsive. The cashier is pleasant. The reason for 4 instead of 5 stars is the lack of loaner ca Tony in service is professional, empathetic, and responsive. The cashier is pleasant. The reason for 4 instead of 5 stars is the lack of loaner cars. This is the same in Devon, PA and Barrington, IL. One of the touted perks of the dealer is the availability of loaner cars. Perhaps all of the dealers could have a few more cars in their garage available to owners to match the claims when purchasing. More

Great service. The representative took the time and was patient in explaining what needed to be fixed and went through all my options. I also thought his demeanor was very friendly. patient in explaining what needed to be fixed and went through all my options. I also thought his demeanor was very friendly. More