Mercedes-Benz of Wilmington

Great dealership with great people that really care about their customers. If you're going to make me do a 25-word minimum that I'm just going to go blah blah blah blah blah blah until 25 words are met it's their customers. If you're going to make me do a 25-word minimum that I'm just going to go blah blah blah blah blah blah until 25 words are met it's ridiculous. More

Carol, my rep., gave me the best of care. My car stopped when I was on the road. She offered a couple of options, help me work thru them and got me set up with a rental by the time I got back to the dealers when I was on the road. She offered a couple of options, help me work thru them and got me set up with a rental by the time I got back to the dealership. This to a lot of stress off me! More

Excellent sales and service. Service department operates Excellent sales and service. Service department operates with genuine concern, detailed, and timely. Alyssa, Fred, and Mike went above and beyond. F Excellent sales and service. Service department operates with genuine concern, detailed, and timely. Alyssa, Fred, and Mike went above and beyond. Finance manager was courteous and helpful as well. More

It was good experience a good service Friendly friendly peopleGood team very good place The service team is excellent very helpful Tony was amazing and very helpful with everything thanks Mercedes peopleGood team very good place The service team is excellent very helpful Tony was amazing and very helpful with everything thanks Mercedes More

The service was excellent and the loaner car was amazing, I almost traded my car thank you. All of the staff members that assisted me was great. Again, thank you 😊 I almost traded my car thank you. All of the staff members that assisted me was great. Again, thank you 😊 More

Truly outstanding after all the horror stories folks tell about owning a high-end vehicle with respect to cost. Jason put all fears to bed, told me that Mercedes-Benz of Wilmington is my new home, and gave m about owning a high-end vehicle with respect to cost. Jason put all fears to bed, told me that Mercedes-Benz of Wilmington is my new home, and gave me the tour of the facility. The times and days we live in now let us know that no day is promised and every day a blessing. I truly appreciate the family treatment, thorough review of my GLE350, what was fixed, what is up and coming, and the timelines to work with. The service mimics the caliber of the vehicle and this truly makes a difference in conducting business. I will be back and I will tell others of the fantastic service and treatment. More

I received great friendly service at the Mercedes Benz of Wilmington. The time taken to perform the services necessary was pretty good. No complaints here. Wilmington. The time taken to perform the services necessary was pretty good. No complaints here. More

Excellent service! Highly recommended! Just got my 40K service done and the service advisor Anthony Saienni did his job excellently! Transport was on point as well! Anthony seems to be the bright star in service done and the service advisor Anthony Saienni did his job excellently! Transport was on point as well! Anthony seems to be the bright star in this dealership particularly the service Dept. Thanks and more power to your department and dealership. More

I would like to mention that Jason was very professional in all his interactions with me. He has an ability to understand my needs and is very helpful with my requests and questions. I always try to speak t in all his interactions with me. He has an ability to understand my needs and is very helpful with my requests and questions. I always try to speak to him when I call the Service Center. He has create a great customer relationship with me! More

Always great service . Very expensive but they treat you well. Anthony Sienni always takes such great care of me when I stop in there for service to my cars well. Anthony Sienni always takes such great care of me when I stop in there for service to my cars More