Mercedes-Benz of Wilmington

The service provided was world class. My service representative was very prompt and all issues were taken care of. The waiting area was clean and well stocked representative was very prompt and all issues were taken care of. The waiting area was clean and well stocked More

I was very pleased with the service to my vehicle. My service manager Jason is the greatest. He is a very caring and professional individual. service manager Jason is the greatest. He is a very caring and professional individual. More

Jason does an excellent job pleasing me for timing and service! He is always polite and punctual .the receptionist talk too long on greetings of Mercedes service! He is always polite and punctual .the receptionist talk too long on greetings of Mercedes More

The customer service by Jason K is always exceptional. Good communication throughout the day always helpful. I thought overall cost was definitely high for minimum work/ preventive maintenance complete Good communication throughout the day always helpful. I thought overall cost was definitely high for minimum work/ preventive maintenance completed. More

Very engaging, great customer services. The young gentleman that I engaged with was very informative, exceptional personality. He was amazing and is a great asset to your company. gentleman that I engaged with was very informative, exceptional personality. He was amazing and is a great asset to your company. More

Very accommodating and trustworthy. Listened to my issues and helped to get me prompt service. They also made recommendations so that I will not have battery problems in the future. and helped to get me prompt service. They also made recommendations so that I will not have battery problems in the future. More

excellent job very communicative. professional i would recommend to anyone that has a mercedes the best mercedes dealer from my experience.i have been happy so far recommend to anyone that has a mercedes the best mercedes dealer from my experience.i have been happy so far More

The service department provided me with very well planned transportation back to my home when I bring my Mercedes in for service and provide pick up service at my home when the service is completed. The chec transportation back to my home when I bring my Mercedes in for service and provide pick up service at my home when the service is completed. The check-in staff like Tony do a splendid job of understanding my vehicle and it’s needs. More

Great service Toni did a great job getting my parts and my car back to me. They gave me a loan car that was really nice my car back to me. They gave me a loan car that was really nice More

Brad was very helpful and kept me apprised of all that he was doing to complete my requests for service. He got the job done well. was doing to complete my requests for service. He got the job done well. More