Mercedes-Benz of Wilmington

Jason is by the best SA I have dealt with at a dealership More

Jason my service writer is wonderful. He is knowledgeable, friendly and very professional. Good job having a service writer like jason representing your dealershi knowledgeable, friendly and very professional. Good job having a service writer like jason representing your dealershi More

Carol was very efficient, with great customer service and care care More

First time to have my car serviced here and I’m pretty satisfied with their service. satisfied with their service. More

My service person is too overbearing and doesn’t listen to my issues. She downplays them before anyone looks at my car. She’s not a mechanic and she hopped in my car to move it and floored it in the garage to my issues. She downplays them before anyone looks at my car. She’s not a mechanic and she hopped in my car to move it and floored it in the garage bay. No need to drive like that indoors. More

My cars check engine light was on same day of purchase. They told me it was the gas cap and the car shut off while driving the following day. Communication is horrible within this place along with customer They told me it was the gas cap and the car shut off while driving the following day. Communication is horrible within this place along with customer satisfaction. More

Efficient, friendly service. Tony kept me informed through the entire process. through the entire process. More

Better communication would help my service was not completed on the day scheduled Car was dropped off night and did it get it back until Saturday morning completed on the day scheduled Car was dropped off night and did it get it back until Saturday morning More

Outstanding service, parts in stock, kind and hospitable, thoughtful explained the problem in a way I understood thoughtful explained the problem in a way I understood More

Quality service and they go out of their way to make sure I’m satisfied. Thank you! I’m satisfied. Thank you! More