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Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,584 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

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Showing 1,584 reviews

June 29, 2021

Pleasant and helpful on the phone. Accommodated me and my car as to scheduling. Made everything easy and seamless. I Liked the use of text messaging for appointment reminder and confirming receipt. More

by Paulette
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
June 28, 2021

The staff was very polite and professional. They addressed my check engine light and fixed the problem, looked into the noise I thought I heard, and called to let me know I didn’t need to do the mor More

by KCORUM33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
June 28, 2021

We have been in a 5 year (bumper to bumper) service contract for 2 years and have not had to pay for anything at all More

by Juanita F. Green
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
June 28, 2021

Had what I needed when I needed and were very accommodating with a loaner for my upcoming trip More

by Dima Babushkin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
June 27, 2021

Knowledgeable staff - great service. Was able to secure an appointment at 8:30 and my car was serviced while I waited in comfortable seating area. More

by SASCOTT26
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tony Saienni, Carol Siracuse Wilson
June 27, 2021

Honest and professional service, easy to deal with, great service staff. More

by JOHNLADAMS211
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni
June 27, 2021

I bought my Mercedes from this dealer and took my car for service. Excellent, friendly and knowlegeable dealer and service! I would definitely recommend them! More

by BERYLGOK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis, Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
June 25, 2021

My appointment exceeded my expectations - Jason Kuczeriawenko, my Srevice Advisor listened to all my requests and Andrea Franchetti had me out the door with my loaner in 3 minutes! More

by HUNTERVAIL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
June 25, 2021

Tony Saienni good job explaining work necessary and cost. Good advisor. More

by JAMESFREEBERY
Recommend Dealer
Yes
Employees Worked With
Tony Saienni
June 25, 2021

Always prompt and professional. The personnel are always available with advice and discounts that apply to sales, parts, and labor. More

by joekane3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Kuczeriawenko
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