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Mercedes-Benz of Wilmington
Wilmington, DE
1,583 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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August 28, 2020
One of the best dealerships I have dealt with! Service staff are attentive and flexible. Always able to address any concerns and resolve any issues timely. staff are attentive and flexible. Always able to address any concerns and resolve any issues timely. More
by ACCICONTE
Verified CustomerEmployees Worked With
Jason Kuczeriawenko
August 28, 2020
It's not Tony's fault he's been informative and can only relay information. But the mechanics should've been more prepared and productive. I feel there was work done that didn't need to be done. relay information. But the mechanics should've been more prepared and productive. I feel there was work done that didn't need to be done. More
by NARODAGR8
Employees Worked With
Tony Saienni
August 27, 2020
It was a pleasant experience with the service and the servicing process was quick and efficient. And even the pickup and drop service from my place to dealership and vice versa was smooth. servicing process was quick and efficient. And even the pickup and drop service from my place to dealership and vice versa was smooth. More
by KOUSHIKVUGGAMPALLI
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 27, 2020
It would have been cheaper to go elsewhere but I like that the dealership keeps track of my service history and they treat me like they know me. They got me in right away when I explained that I finally that the dealership keeps track of my service history and they treat me like they know me. They got me in right away when I explained that I finally got my dead car started and needed to bring it in ASAP. They even washed my car! More
by GATEWAYGAL
Employees Worked With
Jason Kuczeriawenko, Carol Siracuse Wilson
August 27, 2020
The service was excellent. The were knowledgeable and patient...professional !!!!!! It was a positive experience, from sales to service...( i needed a scratch removed from my 2018 e 400. No hassle !!! patient...professional !!!!!! It was a positive experience, from sales to service...( i needed a scratch removed from my 2018 e 400. No hassle !!! More
by danitamunford
Employees Worked With
Jaclyn Melchior, Jason Kuczeriawenko
August 27, 2020
The facility is organized and clean. The service technician was prepared and offered service options. The car loaner process was fluid. The challenge was some of the prices for services was excessiv technician was prepared and offered service options. The car loaner process was fluid. The challenge was some of the prices for services was excessive, anytime it takes $60.00 to put in two bulbs that cost than ten dollars is excessive. More
by WANDREWSHERMAN
Employees Worked With
Carol Siracuse Wilson
August 26, 2020
I came to Mercedes of Wilmington to get my first service since we purchased the car last year and had a great experience. Everyone was kind and very attentive. Looking for forward to purchasing our next v since we purchased the car last year and had a great experience. Everyone was kind and very attentive. Looking for forward to purchasing our next vehicle More
by JJONAH2933
Employees Worked With
Fred Boyce , Tony Saienni, Jason Kuczeriawenko, Carol Siracuse Wilson
August 26, 2020
Mercedes Benz of Wilmington is a good dealership.Many changes since I was there in 2017. Customer service was good . The sales manager was excellent changes since I was there in 2017. Customer service was good . The sales manager was excellent More
by LHAWKINS47
Employees Worked With
Derek Wimbish, Shelby Donnelly
