Back

Mercedes-Benz of Wilmington

Wilmington, DE

3.8
1,584 Reviews

3801 Lancaster Pike

Wilmington, DE

19805

Directions

By Type

Showing 1,584 reviews

July 04, 2021

They do good work and are respectful. I do wish the repair shop would stock parts for my vehicle so I didn’t have to wait a week to take my car back in to get fixed. It’s very inconvenient to have to g More

by JACLYNJ.TURNER
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
July 03, 2021

Worst experience of my life. Will never take my car there again More

by COTTRELL0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Carol Siracuse Wilson
July 02, 2021

Straight forward, no-nonsense time-wasting haggling about the final cost, knowledgeable about the most efficient economy for our needs, excellent attention after the purchase Three cheers, SAMY!!!! More

by Shorty4fly
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Samy Hamza
July 01, 2021

Well Done,a pleasure to work with this group. Friendly and knowledgeable people who are willing to work with you to make the experience a pleasure. More

by GUGY55
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Davis
July 01, 2021

Amazing quick response to my interest in a suv. They had exactly what I wanted. Rick did everything to make the purchase smooth. The dealership was wonderful in making it happen! More

by countheclouds
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Geoff online got the ball rolling huge!, Rick Umani
July 01, 2021

Rick our sales person was fabulous. We went to the dealership to lease a new car and trade in our 2018 Mercedes. Well we ended up leasing one and buying one. More

by KKILLIAN0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Umani, Samy Hamza
July 01, 2021

I walked in to just look and no intentions on buying a car at that moment but Richard was great and helped me find a car I loved and a payment I could afford. More

by Te’Naja Simpson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Umani
July 01, 2021

This visit was one of my better experiences Carol was so helpful; My car was taken cate of quickly, looked well cared for. Only problem is that both keys needed a battery but one doesn’t work. I’ll hav More

by Catdoc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carol Siracuse Wilson
July 01, 2021

Outstanding customer Service department. Brad was very quick, knowledgeable friendly precessional . Accommodated my needs instantly. Had me in and out in less then 5 minutes with a loner automobile als More

by ANGIE098
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Harry Kamb , Brad Davis, Tony Saienni
June 30, 2021

I can never say enough good things about the service department at this dealership. Top notch mechanics I can trust. I always feel well taken care of there. More

by Michael Neuman
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marco , Samy Hamza, Carol Siracuse Wilson
Jun 30, 2021 -

Michael Neuman responded

You really have a fantastic group of people there. Im grateful to have a dealership I can trust.

...
11
...