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Mercedes-Benz of Willoughby

Willoughby, OH

5.0
147 Reviews

38750 Mentor Ave

Willoughby, OH

44094

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Showing 147 reviews

April 14, 2022

Our salesperson Mo worked very hard and really stuck with it to help us find the right vehicle. Highly recommend him. More

by Greg Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MO
April 05, 2022

We recently purchased a Mercedes S580 from Kevin Conant of Mercedes- Benz of Willoughby, It was by far one of the best car buying experiences I have had. He was low key, very knowledgeable, and extremely h More

by lee
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
April 01, 2022

Bob Alponat provided me with excellent customer service at Mercedes-Benz of Willoughby. I stayed at this location instead of North Olmsted because of his knowledge, truthfulness, customer approach, and ser More

by jazatty1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Alponat
March 31, 2022

I had the most pleasant experience working with Mo. He was patient and understanding, and the process of getting my first Mercedes was absolutely delightful! More

by heilmanwilliam10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
March 14, 2022

My dad purchased a new vehicle with Mo at Mercedes of Willoughby, he was patient and thorough. Everyone that played a part in my dad achieving his dream car, we thank you. More

by BRQ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick, Matt Morris
March 06, 2022

I had my best car-buying experience here. Everyone was so personable and helpful. Frank and his manager, Ty, made me feel both welcome and completely satisfied with my lease deal. I'm looking More

by britt04us
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Franke Waite
March 04, 2022

Kevin Conant went way out of his way to make this deal happen. Even drove 100miles to meet me and complete the sale. Everything went smoothly. More

by Patrickmahone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
March 01, 2022

I am highly satisfied and happy with the friendly and cordial service from Mercedes-Benz of Willoughby. Here, I had the opportunity to get introduced to Mr. Mo Soliman who is very helpful, patient, and k More

by arnob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Soliman
February 25, 2022

Everyone at the dealer ship assisted in everyday possible to make comfortable and to assist My sales associate. I felt safe and comfortable inside the business. More

by Ethelhill1127
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Morris
Feb 25, 2022 -

Ethelhill1127 responded

Everything and service was excellent

February 14, 2022

Absolutely the best car buying experience ever! It was easy, they had just the car I wanted, and it was delivered in 2 weeks (that is not the norm, but a pleasant surprise). My salesman greeted m More

by Mercedes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Conant
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