Mercedes-Benz of Willoughby

This was my first time at Mercedes-Benz Willoughby. The sales specialist Gene Hauck was very knowledgable, courteous, and professional. I ended up purchasing a Mercedes GLC 300. Gene made the process v The sales specialist Gene Hauck was very knowledgable, courteous, and professional. I ended up purchasing a Mercedes GLC 300. Gene made the process very easy and hassle free. What a great experience. Excellent customer service. The entire Leikin group was amazing. Thank you! More

Everyone at Leikin was very appreciative of our business and easy to talk too. Are salesman Mo was patient and very knowledgeable on the vehicles we looked at. He went above and beyond to make sure we were and easy to talk too. Are salesman Mo was patient and very knowledgeable on the vehicles we looked at. He went above and beyond to make sure we were completely satisfied. It was nice doing business with a company that doesn’t take it for granted. More

My salesman, Mo Soliman, was awesome. Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Bret Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Brett Leiken, the sales manager was also awesome to work with. Highly recommend purchasing a car from their dealership. More

This is my second time buying a car at this dealership. I sought out Frank to help me since he was so awesome helping me with the purchase of my previous Mercedes. As long as I’m a Mercedes owner and live I sought out Frank to help me since he was so awesome helping me with the purchase of my previous Mercedes. As long as I’m a Mercedes owner and live in the area, this will be my dealership of choice. Everyone is so friendly and helpful. More

Car purchase was painless from beginning to end. Our salesperson Hope Intihar was very knowledgeable and easy to work with. Would highly recommend Hope and this dealership. Our salesperson Hope Intihar was very knowledgeable and easy to work with. Would highly recommend Hope and this dealership. More

I found the Willoughby Mercedes dealer to be extremely professional. My Sales Consultant, Frank Waite , was very thorough, answered all my questions and was no pressure. When I took ownership of the car, professional. My Sales Consultant, Frank Waite , was very thorough, answered all my questions and was no pressure. When I took ownership of the car, Frank spent over an hour going through all the details and technology. His follow up after the purchase was outstanding and I would highly recommend both Willoughby Merceds and Frank! More

Bought a really nice certified vehicle from Mercedes-Benz of Willoughby. Frank Waite was my salesperson. He was incredibly thorough. Certainly a master at his craft. All around great experience! of Willoughby. Frank Waite was my salesperson. He was incredibly thorough. Certainly a master at his craft. All around great experience! More

My salesman Mo Soliman made this experience great! The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes The overall purchase was easy and Mo took great care of us. The entire team at this location is fantastic and I recommend them for your next Mercedes! More

This was a very pleasant experience! I found exactly the right car and it was ready the day I saw it! I love HOPE! She’s extremely up to speed on everything related to MB. I really a I found exactly the right car and it was ready the day I saw it! I love HOPE! She’s extremely up to speed on everything related to MB. I really appreciate everything Hope has done for me. She came to my home and showed me even more of the amazing options on my car! I loved dealing with Ronnie, Michael and Hope! Terrific team! Thank you! More

I had the BEST experience at this dealership! the entire team was helpful...finance , owner, sales and custom details in the shop made my New car perfect and timely seamless! best car buying expe the entire team was helpful...finance , owner, sales and custom details in the shop made my New car perfect and timely seamless! best car buying experience I ever had. Gene and Michael are excellent with customer service, honest, helpful, and I will always get my cars here!!! I really appreciate the way the handled my experience buying a car! I have had a few cars and this was the best dealership I have worked with !! I also used a loaner car Volvo that was great while I had some custom work done on my Porsche ...super happy! More