Mercedes-Benz of Willoughby

Everyone at MB of Willoughby was absolutely fantastic. Frank was amazing to work with. Really enjoyed the car buying process with him he made it very easy and fun. I drove over 3 hours to specifically wor Frank was amazing to work with. Really enjoyed the car buying process with him he made it very easy and fun. I drove over 3 hours to specifically work with this dealership and would highly recommend. Very clean/detailed well taken care of vehicles. The team there really takes pride in what they do. Very Happy with my new GLC. More

My son researched his first dream Mercedes and found an excellent value at Leikin Mercedes-Benz of Willoughby. We reached out to the sales department and our salesman was Mohamed (Mo) Soliman . Mo was noth excellent value at Leikin Mercedes-Benz of Willoughby. We reached out to the sales department and our salesman was Mohamed (Mo) Soliman . Mo was nothing short of patient, polite, and accommodating to my son and I. His commitment to our needs, and our concerns was comforting. The Service manager , Master mechanic, and Finance manager all shared a role in the purchase of our first Mercedes here at Leikin as well. The teamwork between the above mentioned departments flowed smoothly. Never once did we feel pressured , disrespected or discouraged during our time spent at Leikin. We will be back , and will most definitely recommend to a friend ! Thanks again Leikin More

Not only was our sales rep an old friend, Frank Waite, but a professional who made the buying of our new car comfortable and easy. We highly recommend both Leiken and Frank to anyone interested in a Merce but a professional who made the buying of our new car comfortable and easy. We highly recommend both Leiken and Frank to anyone interested in a Mercedes in the future! More

Had my smoothest and most professional car buying experience with Kevin Conant, Sales Manager for Mercedes-Benz of Willoughby, part of Leikin Motor Companies. He streamlined the paperwork process and experience with Kevin Conant, Sales Manager for Mercedes-Benz of Willoughby, part of Leikin Motor Companies. He streamlined the paperwork process and provided a thorough and concise vehicle familiarization. Kevin artfully condensed a complicated 500 page Owner’s Manual into an easy to understand 30 minute demonstration that quickly had me on my way. More

My second time leasing a car here, excellent customer service! I am leasing a Mercedes, and as we all well know, there is a lot to learn! Mo, my salesman was excellent, he knows the car inside and out. H service! I am leasing a Mercedes, and as we all well know, there is a lot to learn! Mo, my salesman was excellent, he knows the car inside and out. He also got right on it and called my insurance agent, good guy, thorough, and knowledgeable! Shelly in financial is also on it! She was prepared with the paperwork. Cadence is also fabulous, set up my app on the phone and was just a pleasure to be around! Micheal, the manager, is doing a great job running this dealership! More

This was my first time at Mercedes-Benz Willoughby. The sales specialist Gene Hauck was very knowledgable, courteous, and professional. I ended up purchasing a Mercedes GLC 300. Gene made the process v The sales specialist Gene Hauck was very knowledgable, courteous, and professional. I ended up purchasing a Mercedes GLC 300. Gene made the process very easy and hassle free. What a great experience. Excellent customer service. The entire Leikin group was amazing. Thank you! More

Everyone at Leikin was very appreciative of our business and easy to talk too. Are salesman Mo was patient and very knowledgeable on the vehicles we looked at. He went above and beyond to make sure we were and easy to talk too. Are salesman Mo was patient and very knowledgeable on the vehicles we looked at. He went above and beyond to make sure we were completely satisfied. It was nice doing business with a company that doesn’t take it for granted. More

My salesman, Mo Soliman, was awesome. Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Bret Very knowledgeable about the car, no pressure to buy, and super flexible in his schedule. He even came in on his day off to complete my sale. Brett Leiken, the sales manager was also awesome to work with. Highly recommend purchasing a car from their dealership. More

This is my second time buying a car at this dealership. I sought out Frank to help me since he was so awesome helping me with the purchase of my previous Mercedes. As long as I’m a Mercedes owner and live I sought out Frank to help me since he was so awesome helping me with the purchase of my previous Mercedes. As long as I’m a Mercedes owner and live in the area, this will be my dealership of choice. Everyone is so friendly and helpful. More

Car purchase was painless from beginning to end. Our salesperson Hope Intihar was very knowledgeable and easy to work with. Would highly recommend Hope and this dealership. Our salesperson Hope Intihar was very knowledgeable and easy to work with. Would highly recommend Hope and this dealership. More