Mercedes-Benz of Willoughby

I just had an absolutely wonderful experience at Mercedes-benz of Willoughby, and one of the nicest salesmen I can remember interacting with, FRANK WAITE. I have wanted a Mercedes-benz for many yea Mercedes-benz of Willoughby, and one of the nicest salesmen I can remember interacting with, FRANK WAITE. I have wanted a Mercedes-benz for many years, and Frank Waite helped meet my needs and work with my budget. I am now a very happy owner of a beautiful Black GLE 350 SUV. More

I came just to look for my son at a 2015 Rav 4 but ended up buying it myself! Gene Hauck was very courteous and gracious and never pushy! The buying process was easy and a pleasant experience. And all this up buying it myself! Gene Hauck was very courteous and gracious and never pushy! The buying process was easy and a pleasant experience. And all this under COVID 19 guidelines. Thanks again Gene! More

I was really frustrated with my local dealership how they tried to take advantage of me and I walked out when I was supposed be picking up my new car. I spent less than an hour off communication with Leiken tried to take advantage of me and I walked out when I was supposed be picking up my new car. I spent less than an hour off communication with Leiken and they got me a better car, better deal, received my car in covered transport in less time my dealership was getting for me. Thank you Jason Hensley More

I recently purchased a CPO Mercedes and worked with Mo Soliman. If you are considering a Mercedes please look him up. He delivered everything I asked for and was extremely professional and efficient dur Soliman. If you are considering a Mercedes please look him up. He delivered everything I asked for and was extremely professional and efficient during the entire process! More

Leikin has been around forever. There's a reason for that. You don't stay in business without working hard to continue your success, even through some very trying times that saw others fail. I purchased that. You don't stay in business without working hard to continue your success, even through some very trying times that saw others fail. I purchased a Certified 2018 AMG GLE43. Kevin Conant all but held my hand the whole way through. He understands his product, understands the people interested in his product, and is very low key. I don't see the hard sell coming from Kevin. From looking at the vehicle, to the test-drive, to pricing it up, and completing the sale, I spent an easy and enjoyable day with Kevin as our conversations touched on any number of shared interests. I have never bought a vehicle from Leikin before, but I assure you I will be back. More

Everyone was extremely professional from the moment I reached out about a vehicle. I loved the level of details provided for the certified pre-owned vehicle and prompt phone call follow up. The day of reached out about a vehicle. I loved the level of details provided for the certified pre-owned vehicle and prompt phone call follow up. The day of my appointment the original sales person was not in the office, but Mo did a great job helping me. Mo was patient with my questions and explaining the car features to me. The financing went smooth and again very detailed in explaining everything. This was my first car purchase in 13 years and I was overall impressed with the service. Thank you! More

2021 is now in my garage!! Great experience! I had the 2021 is now in my garage!! Great experience! I had the opportunity to work with salesman Mo. He was awesome! Finding my car was not easy but he was 2021 is now in my garage!! Great experience! I had the opportunity to work with salesman Mo. He was awesome! Finding my car was not easy but he was so diligent. Thank you for all the hardwork and being so kind and friendly throughout the entire process. If you go to Mercedes in Willoughby ask for Mo More

Went to look at a 2015 Mercedes-Benz GL-450 at Mercedes-Benz of Willoughby. Called to get info and spoke with Kevin Conant. When I arrived at the dealership Kevin met me and gave me his undivide Mercedes-Benz of Willoughby. Called to get info and spoke with Kevin Conant. When I arrived at the dealership Kevin met me and gave me his undivided attention. Showed me the vehicle, let me take it for a test drive and when I returned we agreed on a deal. Picked the vehicle up the next day and once again Kevin gave me his undivided attention and took the time to explain the operations of the vehicle. On Monday, much to my surprise Keven called me to see how I liked the vehicle. That was unexpected. This was my first time dealing with Mercedes-Benz of Willoughby but certainly will not be ,my last. More

Could not have had a more pleasant car buying experience. Gene Hauck was kind, knowledgeable, professional and made my car purchase comfortable and quick. I would highly recommend him if you like dealing wit Gene Hauck was kind, knowledgeable, professional and made my car purchase comfortable and quick. I would highly recommend him if you like dealing with an honorable and trustworthy man. More

Huge accolades to Mo Hegazy my sales consultant.,He was Huge accolades to Mo Hegazy my sales consultant., He was very knowledgeable and attentive to my concerns no matter how many-excellence at its best! Huge accolades to Mo Hegazy my sales consultant., He was very knowledgeable and attentive to my concerns no matter how many-excellence at its best! I received phenomenal service through the whole process of purchasing my SUV. The whole staff including the manager was very friendly. I was pleased with the total experience. More