Mercedes-Benz of Wilkes-Barre

Fast friendly service. Very helpful personnel. I visited this dealership with no appointment. We were greeted with friendly smiles and Kimberly accomplished everything I asked of her in a professi I visited this dealership with no appointment. We were greeted with friendly smiles and Kimberly accomplished everything I asked of her in a professional, timely manner. Peter was a pleasure to deal with and as a team, the both of them made this car buying experience enjoyable. I look forward to doing business with Kimberly and Peter again in the future. More

Outstanding service and attention to detail! Morgan and staff are always service oriented!! They will discuss in advance what is needed or not needed prior to doing the maintenance/repair of you Morgan and staff are always service oriented!! They will discuss in advance what is needed or not needed prior to doing the maintenance/repair of your vehicle. You are always met with a smile and then kept abreast of the status of the work being performed on your vehicle. Keep up the good work and once again thank you for the service that you ALWAYS provide to us!! More

A wonderful experience We started out knowing only that we wanted; needed to get a more practical, comfortable, and still fun vehicle. Mark quickly addressed all of our need We started out knowing only that we wanted; needed to get a more practical, comfortable, and still fun vehicle. Mark quickly addressed all of our needs and concerns. He is super knowledgeable about the products he shows and sells. Peter was extremely helpful and thoroughly explained our buying process from the start to finish. They were both very friendly and gave us a very comfortable sales experience. We can’t say enough good things about them! If your looking for a new or Preowned Mercedes-Benz do not overlook Motor Worlds sales department. More

FAST, COURTEOUS, FRIENDLY, PROFESSIONAL SERVICE !!! Kim provided FAST, COURTEOUS, FRIENDLY, and PROFESSIONAL SERVICE. She came HIGHLY RECOMMENDED, and PROVED to us, she definitely DESERVES that recogni Kim provided FAST, COURTEOUS, FRIENDLY, and PROFESSIONAL SERVICE. She came HIGHLY RECOMMENDED, and PROVED to us, she definitely DESERVES that recognition. I STRONGLY RECOMMEND you see her for your next Mercedes Benz purchase !!! More

Always Great Service I’ve been dealing with MotorWorld for years. They’ve always been courteous and professional. I’m looking forward two more years with them With my new I’ve been dealing with MotorWorld for years. They’ve always been courteous and professional. I’m looking forward two more years with them With my new 2020 GLE. More

Car buying experience I found my vehicle online 6/21/19 and by 6/23/19 I was in the showroom after a long 6 hour drive. From my initial phone call with Shane Chabot to work I found my vehicle online 6/21/19 and by 6/23/19 I was in the showroom after a long 6 hour drive. From my initial phone call with Shane Chabot to working in office with Kim Erkhardt and Joe Brazil my experience was nothing short of excellent. I saved so much money because the car was so competitively priced. Within a couple of hours I was on my way home after purchasing my fourth Mercedes. It was a great experience and so worth the trip to Motorworld Mercedes of Wilkes-Barre. More

Excellent Service! Thank you to Marc for all of your help and always making the service experience a great one! And thank you to all who restored my car to “good health. Thank you to Marc for all of your help and always making the service experience a great one! And thank you to all who restored my car to “good health.” More

Exceptional service This was my first visit. Dealt with Mark (service advisor). Mark was straight forward with what was needed to service my 450GLS. Punctual on time and This was my first visit. Dealt with Mark (service advisor). Mark was straight forward with what was needed to service my 450GLS. Punctual on time and service was Completed in timely manner. More

Service Sheri was quite pleasant and professional. The service was carried out to my expectations. The car was cleaned inside and out. I would recommend this Sheri was quite pleasant and professional. The service was carried out to my expectations. The car was cleaned inside and out. I would recommend this dealership for service. More

Great service We have had a great relationship with the Ertley Dealership and we are glad to take our vehicle there for service. Most of the time we just drop it o We have had a great relationship with the Ertley Dealership and we are glad to take our vehicle there for service. Most of the time we just drop it off without a scheduled appointment and it is ready in a day or 2 depending on what it needs! Thanks for the great service!!! More