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Mercedes-Benz of Wilkes-Barre

Wilkes-Barre, PA

4.7
285 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 285 reviews

September 21, 2023

Justin and Dan were incredible. They made buying a car easy. I am so happy with my purchase. Thank you! More

by Rosemary3467
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Coffey
Sep 25, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. If you ever need anything else from us, please feel free to give us a call or stop by. Have a fantastic day!

September 18, 2023

I can’t say enough about Kimberly how kind thoughtful and professional she is I was negotiating my car with her for almost an month she was patient and try to get me the best deal possible and explain to me More

by shirzay6
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 07, 2023

I just want to send a shoutout to Michael McCabe! He is fully knowledgeable, patient, and an all around nice guy! I did not feel pressure at all while buying my first Mercedes. He even put a red b More

by hollyrose123
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We want all our customers to feel this way when leaving our dealership!

August 31, 2023

Calm and proffessional from start to finish. Michael McCabe, my sales person, worked for several days with me to get my trade valued and the car ready for delivery. Remarkable low pressure and More

by Bsomerman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 06, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Sep 06, 2023 -

Bsomerman responded

I know what it takes to execute at the highest levels, leadership and management has to be on top of everyone and everything. My experience is not unique, judging from the other customers I encounter at the Wilkes Barre Store. Right down to the lot attendants and janitor, you have a very tight organization of the right people, properly trained and supervised. The used car manager was tough, but fair, my salesman was direct and kind, the Finance Manager knew his products and was very reasonable in his sales approach. The janitor wished me Weill as I exited the store.

July 28, 2023

Tori is very knowledgeable of the Mercedes-Benz Brand and a professional service advisor! Always a pleasure to deal with and makes sure our vehicles are properly maintained and serviced for us at Casey Dent More

by Uncle Pat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tori Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Uncle Pat responded

Tori Shaw, Service Advisor Mercedes Benz of Wilkes-Barre

Jul 30, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hello, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. Our team is available should you require any extra help.

July 28, 2023

Michael was a great help, very professional, informative, and he made us feel very comfortable. We definitely recommend him. He is very knowledgeable! More

by Bob
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael McCabe
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McMonigle, Daniel Coffey
Jul 30, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi Bob, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Wilkes-Barre. We hope you continue to choose us for all your automotive needs! Take care!

July 03, 2023

Kimberly, Although not my sales representative made the experience for ownership of my Mercedes Benz certainly delightful and spent her time teaching me and demonstrating the many functions of the vehicle. More

by Michael Wilfing
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daniel Coffey
Jul 06, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi Michael, thanks for your great review, and for giving our dealership such a high star rating!

Jul 06, 2023 -

Michael Wilfing responded

I certainly give credit where credit is due. Kimberly, is certainty the best most caring and knowledgeable representative that Motor World has that I’m aware of. If there’s anyone better I’ve never met them and I buy a lot of car!

Jul 06, 2023 -

Michael Wilfing responded

Kimberly, has all my contact information as she set up my phone for me that it’s compatible with the vehicle!

June 20, 2023

You have a great employee in Shane Chabot. He is kind, courteous and respectful. He actually listens to you. He "knows" his product. He explains everything in detail. He is so extremely knowl More

by Dennis.Mishko
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Shane Chabot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joleen Matchko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin, Peter McMonigle
Jun 28, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

June 08, 2023

Excellent, genuine, considerate. Five years later, still remembering this salesperson and this dealership with the utmost respect and appreciation. More

by CamaLibra
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Shane Chabot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi Camalibra, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 23, 2023

Had an excellent experience working w/ Shane! Found the exact car I had been looking for and called the dealership to hold the car. They held it for 2+ weeks while I finalized paperwork and other More

by JQ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shane Chabot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Partington
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McMonigle
Jun 27, 2023 -

Mercedes-Benz of Wilkes-Barre responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Safe travels!