Mercedes-Benz of Wilkes-Barre

Tony is very friendly and was able to provide me with what I was looking for in very nice and detailed way. I was very satisfied with his professional and great customer service. Matter fact, I recomme what I was looking for in very nice and detailed way. I was very satisfied with his professional and great customer service. Matter fact, I recommended my brother to go back and purchase one as well within the same week. Good Job Tony Kampas :) I will definite refer you to my friends! More

1.0 star rating 8/1/2011 I was on time for my 9:45AM 1.0 star rating 8/1/2011 I was on time for my 9:45AM appointment for state inspection and refinish/polish one wheel. Passed inspection, no probl 1.0 star rating 8/1/2011 I was on time for my 9:45AM appointment for state inspection and refinish/polish one wheel. Passed inspection, no problem; wheel was polished as agreed. Service was completed for the 2 mentioned items -- 9.5 (NINE and ONE-HALF) HOURS later. Yes, car was done at 7:15PM. How absurd is this place. My sister called me after I called her to take my blind dog out, she said they can get carried away down there. I only assume it happened to her and many others as well. Despicable mercedes benz service. More

Dave handled every aspect of my transaction in a very fair, prompt and professional manner. He was a pleasure to work with and I would recommend him to anyone who wants a straight forward hassle free pu fair, prompt and professional manner. He was a pleasure to work with and I would recommend him to anyone who wants a straight forward hassle free purchase experience. More

I had the most pleasent experience ever with buying my new car. The salesman was not pushy and treated me very professionally. Since I was purchasing the car (not my husband) it was nice to be treated wit new car. The salesman was not pushy and treated me very professionally. Since I was purchasing the car (not my husband) it was nice to be treated with so much respect. I did not find that with other dealerships. More

Shane was very knowledgeable in the Mercedes line of cars and suvs. He did all he could to locate a vehicle in the options, color and style we were looking for. He was very helpful in explaining all the opti and suvs. He did all he could to locate a vehicle in the options, color and style we were looking for. He was very helpful in explaining all the options in the car and how they operated along with seetting all safety features to our liking. More

Mr. McMonicle was friendly and very knowledgeable about my car. I made up my miind to buuy this car within 20 mi nutes from meeting my salesperson. He was great no question was to insignificant for him to my car. I made up my miind to buuy this car within 20 mi nutes from meeting my salesperson. He was great no question was to insignificant for him to carefully answeer. This was a great experience. More

Diffently. Very friendly not pushy. Easy to deal with and very accomadating. The whole Mercedes team was wonderful to me and also to my daughter. Both my daughter and myself ended buying cars. My daugh and very accomadating. The whole Mercedes team was wonderful to me and also to my daughter. Both my daughter and myself ended buying cars. My daughter was very pleased and impressed by how she was treated even though she wasn't there to buy a Mercedes. We stopped to look at the Mercedes for myself and we were greeted by Dave Ferenchik, I explained that my daughter was actualy looking for a Hyunda and he was more than willing to help her. Because of the treatment he gave my daughter and myself he ended up selling me my 2nd Mercedes and my daughter her Hyunda. I've purchased many models of cars, and worked with many salespeople, but never have recieved the same type of excellent service that I have received from Dave Ferenchik and Mortorworld. I am a forever Motorworld/Mercedes customer and have already begun spreading the word about the great treatment from Motorworld. More

I recently purchased my second Mercedes, but the first from Motorworld. The first was purchased from "another dealer". There is no comparison. We live in Binghamton, NY, about an hour away from Motor from Motorworld. The first was purchased from "another dealer". There is no comparison. We live in Binghamton, NY, about an hour away from Motorworld, but had started using them previously for service on our first Mercedes. Their pick-up and drop-off service is fantastic, as is their communication and quality of their work. That experience was one of the reasons that we considered them for our new vehicle. After having worked with Peter McMonigle in the sales department, we can now say that we were just as pleased with that experience with Motorworld. Peter was very knowledgeable about the product. In fact, he was even able to point out some features on our current car that we didn't know we had because the "other dealer" never bothered to educate us. He was creative in exploring and finding options to get us out of our current vehicle and into a new Mercedes with a trade value that was more than fair. Then, he stayed more than 3 hours after the time he was scheduled to go home so that he could deliver our new car the day we bought it instead of having to drive back from Binghamton later in the week. Overall, it was a great experience, and we'd recommend Peter and Motorworld over other dealers that we've worked with in the past. Thanks! More

My mom purchased a Mercedes from Dave and is currently in the process of buying a second one. When I went to look at the car with my mom, I too was looking for a new car (Hyundai). Dave offered to assist m the process of buying a second one. When I went to look at the car with my mom, I too was looking for a new car (Hyundai). Dave offered to assist me and made this process very smooth for me while overseeing every detail. He was very professional and I would highly recommend him. More

Peter was an awesome sales person. Easy to deal with and very helpful! He took over an hour of his time to show me how to use all of the new technology in my new car. I would recommend him to anyone thinkin very helpful! He took over an hour of his time to show me how to use all of the new technology in my new car. I would recommend him to anyone thinking of purchasing a new vehicle he is top notch and it was a pleasurable experience. He did a follow up with us to make sure everything was okay and we could not be more appreciative to have worked with someone so professional and honest! More