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Mercedes-Benz of Wilkes-Barre

Wilkes-Barre, PA

4.7
295 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 295 reviews

February 17, 2017

Great service. Stopped in to browse some new wheels. Met Kimberly Eckhart. She was fantastic. Very professional courteous and knowledgeable. I will definitely be bac More

by Perroggi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 21, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for taking the time to review us! MotorWorld Mercedes-Benz strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback and we hope to see you soon!

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September 21, 2016

Amazing smooth knowledgable This is my third Mercedes. Second from this dealership. The overall experience is the total package. Sales man. Nick Campbell has gone above and beyo More

by Lola58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Campbell and Juatin Partington
Sep 23, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Good afternoon. In response to your review, I want to take the time to thank you for praising MotorWorld Mercedes-Benz. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to ‘Like’ us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again and be sure to stop by soon!

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August 10, 2016

Simply awesome My son and I were out shopping for a new car for me. Nicky was very attentive and knowledgeable, took time to answer all our questions, explained ever More

by Sue&JJ
Recommend Dealer
Yes
Employees Worked With
Nicky
Aug 10, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for taking the time to review us! MotorWorld Mercedes-Benz strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback.

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August 09, 2016

Exceptional sale and service. Mr Cambell provided my wife and I with exceptional customer service, professionalizism, and comprehensive product knowledge. We will highly recommend More

by Lusamark77
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Campbell
Aug 10, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Good morning. MotorWorld Mercedes-Benz is delighted to hear that your car buying experience was a memorable one! We are also pleased that Mr. Campbell was able to assist you with your new Mercedes-Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

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July 30, 2016

Absolutely outstanding service Great service from nick. I had bad credit and he still got me into a beautiful car. Went in looking for an cheap used vehicle and left with a Lexus. E More

by Cody.kelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Campbell
Aug 02, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Good morning. In response to your review, I want to take the time to thank you for praising our dealership. MotorWorld Mercedes-Benz works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again and have a great day!

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July 10, 2016

Purchase of new 2016 Mercedes GLE350 4MATIC SUV I purchased this vehicle through sales rep. Nick Campbell. Nick was very professional, knowledgeable, and courteous. He answered all of my questions More

by Vince B
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Campbell
Jul 11, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Good morning Vince. MotorWorld Mercedes-Benz is delighted to hear that your car buying experience was a memorable one! We are also pleased that Nick was able to assist you with your new Mercedes GLE purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

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June 28, 2016

Efficient, complete, caring and professional! Our sales rep, Nick, is the reason we purchased the vehicle. We felt he was knowledgeable, concerned, and fair. We test drove several vehicles as we More

by Marie T.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick
Jul 06, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Good morning Marie. MotorWorld Mercedes-Benz is delighted to hear that your car buying experience was a memorable one! We are also pleased that Nick was able to assist you with your new Mercedes-Benz purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.

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May 10, 2016

Nick Campbell It was the easiest time I ever had in purchasing a vehicle. Nick Campbell made it enjoyable no headaches in and out very professional Took the time to More

by James Noah 1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Campbell, Peter McMonigle
May 10, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for your earnest response James. We appreciate your feedback and will be sure to share your encouraging thoughts with Nick and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

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May 04, 2016

Fabulous Nick gave me great service and in a timely fashion. His persistence lead me to purchasing my Benz--and I love it! Great work by Peter as well. More

by Loucella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Campbell
May 04, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for your earnest response. We appreciate your feedback and will be sure to share your encouraging thoughts with Nick and the team! If you should have any further questions or want a little more insight on your vehicle, please don't hesitate to contact us! We would love to work with you again soon.

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April 23, 2016

Shopping for Mercedes GLC Very professional atmosphere as soon as customer walks in, which makes a positive difference from other dealerships. Great quality of customer service More

by Hrabcakk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicholas Campbell
Apr 25, 2016 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for your encouraging review of Motorworld Mercedes-Benz. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Motorworld Mercedes-Benz

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