Mercedes-Benz of Wilkes-Barre

Exceptional knowledge & customer service. Fantastic experience! Very knowledgeable, fun, no pressure sales. - Highly recommend Ben Duboff and the rest of the MB team. I love my new MB! - Than Fantastic experience! Very knowledgeable, fun, no pressure sales. - Highly recommend Ben Duboff and the rest of the MB team. I love my new MB! - Thanks, Ben! More

Best Dealership Experience Ever! I've purchased several brands of vehicles over the years and I've consulted with many salespeople. Working with Kimberly at Motorworld Mercedes-Benz w I've purchased several brands of vehicles over the years and I've consulted with many salespeople. Working with Kimberly at Motorworld Mercedes-Benz was a fresh breath of air! She was genuinely interested in helping me find the right vehicle for me, not just making a sale. She took the time to ask me about what features were important to me, and matched me up with the exact vehicle that met my needs. She was extremely friendly and knowledgeable. She made me feel very welcome. She was able to answer any mechanical or technology question with ease. She knows the vehicles inside and out and has a true passion for what she does. She believes in the Mercedes product and her enthusiasm shines right through. I also dealt with Stan and Rich the two managers at the dealership. They were phenomenal as well and were more than willing to offer any assistance they could. Peter in Finance made the paperwork a breeze and we were back on the road in no time. This is a world class dealership with an expert staff who put their customers first. Thank you to everyone at Motorworld Mercedes-Benz! More

Great Salesperson Had a few questions that were answered quickly and thoroughly. Salesperson was very polite and helpful. Will definatly return to speak with in the fut Had a few questions that were answered quickly and thoroughly. Salesperson was very polite and helpful. Will definatly return to speak with in the future on a new car More

Great service. Stopped in to browse some new wheels. Met Kimberly Eckhart. She was fantastic. Very professional courteous and knowledgeable. I will definitely be bac Stopped in to browse some new wheels. Met Kimberly Eckhart. She was fantastic. Very professional courteous and knowledgeable. I will definitely be back. Thanks for the great service Kim !! More

Because of Kimberley I will be back every year 4 Benz I think we all know by now that we can shop around for Mercedes vehicles but why would I when I could see Kimberley Eckhart at Motor World? She has cl I think we all know by now that we can shop around for Mercedes vehicles but why would I when I could see Kimberley Eckhart at Motor World? She has class and style to match my C-Class Coupe. Not only is she stylish like my favorite car, but she brings warmth, authenticity, charm and amazing customer service to a process (car buying) that few enjoy. Kim makes the trip up to Wilkes-Barre worth the drive. Sure, she is gorgeous but that's not it - she knows her cars and more importantly - she isn't like other sales people. She took the time to ask me some very important questions that I would never have thought of. In other words, she got to know me first and helped me decide on options that were going to help me in my travels. My wife would love her, BTW. I'm going to come back with her (because she deserves a car like mine - hell I'm just being selfish - I want this baby all to myself). All the best Kim, Steve (the guy who looks like Sinatra) More

Amazing smooth knowledgable This is my third Mercedes. Second from this dealership. The overall experience is the total package. Sales man. Nick Campbell has gone above and beyo This is my third Mercedes. Second from this dealership. The overall experience is the total package. Sales man. Nick Campbell has gone above and beyond to provide me with the far of my dreams. His knowledge and confidence was impressive. All the staff is completely qualified, Curteous, and a joy to work with. More

Simply awesome My son and I were out shopping for a new car for me. Nicky was very attentive and knowledgeable, took time to answer all our questions, explained ever My son and I were out shopping for a new car for me. Nicky was very attentive and knowledgeable, took time to answer all our questions, explained everything in great detail, and allowed us to test drive the cars we were thinking about. He is a wonderful person who genuinely cares about his customers whether they are potential or current. I would recommend anyone to only meet Nicky if they should go to Mercedes Benz to look for a car. More

Exceptional sale and service. Mr Cambell provided my wife and I with exceptional customer service, professionalizism, and comprehensive product knowledge. We will highly recommend Mr Cambell provided my wife and I with exceptional customer service, professionalizism, and comprehensive product knowledge. We will highly recommend him to our family and friends. More

Absolutely outstanding service Great service from nick. I had bad credit and he still got me into a beautiful car. Went in looking for an cheap used vehicle and left with a Lexus. E Great service from nick. I had bad credit and he still got me into a beautiful car. Went in looking for an cheap used vehicle and left with a Lexus. Everyone I met at the dealership was more then friendly and willing to help me through the process as a first time car buyer. Just want to extend a big thanks to Nicholas Campbell for the expetional service and getting me the car I never thought I could own. More

Purchase of new 2016 Mercedes GLE350 4MATIC SUV I purchased this vehicle through sales rep. Nick Campbell. Nick was very professional, knowledgeable, and courteous. He answered all of my questions I purchased this vehicle through sales rep. Nick Campbell. Nick was very professional, knowledgeable, and courteous. He answered all of my questions, and let me drive several vehicles before deciding to purchase the Mercedes GLE model. Nick is very conscientious; he was great at following up on my needs for informational feedback, including efforts to provide my needed information after his normal business hours and his day off. Overall it was a pleasant purchasing experience, and I never felt pressured during any of this process. More