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Mercedes-Benz of Wilkes-Barre

Wilkes-Barre, PA

4.8
287 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 287 reviews

March 12, 2018

Highly Reccomend Kim was such an awesome help finding the perfect car & made the entire process fun and exciting. She answered every question I had and spent the time More

by asteg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2018 -

Mercedes-Benz of Wilkes-Barre responded

We are pleased Kim was able to help find you the perfect vehicle and that she answered all your questions. If you have any further questions, please don't hesitate to reach out!

February 08, 2018

Best customers service , threw the years . I can’t express how Kimberly makes your experience buying vehicles so easy , & pleasant . I personally wouldn’t go any where else . Kimberly attends More

by Phillips23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Hi, we are pleased to hear that Kimberly was able to make your car buying experience great! Congratulations on your new vehicle, and we look forward to your next visit. Take care!

November 03, 2017

A First Class Experience at MotorWorld Mercedes Benz We thank the outstanding team of professionals at MotorWorld Mercedes Benz; including Rick Cerino, Stanley Nitkowski, Peter McMonigle, Justin Partingt More

by CamaLibra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Chabot
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McMonigle, Stanley Nitkowski, Rich Cerino
Jan 11, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Good afternoon Camaibra. In response to your review, I want to take the time to thank you for praising our dealership. Mercedes-Benz of Wilkes-Barre works extremely hard to ensure a satisfying visit for each and every customer and we take pride in the fact that you’ve provided us with exceptional positive feedback. Please don’t hesitate to call or stop in anytime should you need any further services. Thank you again Camaibra and have a great day!

October 14, 2017

Experience Best Mercedes dealership I have ever been to. Ben is the greatest! So professional and honest. I will always used this dealership for any future purch More

by Crazy rosie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ben Duboff
Nov 20, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Hello! MotorWorld Mercedes-Benz would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with Ben Duoff and the team! Thank you again for your review.

September 17, 2017

Pre-owned Mercedes My car saleswoman was wonderful. I did all my paperwork online and send email of my paperwork to her. We talked a lot on the phone because I was very More

by Fay
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Fay, thank you for your complimentary feedback of MotorWorld Mercedes-Benz. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!

September 08, 2017

Love the service!! Ben is awesome he is so personable. Wonderful service. Exceptional customer service. Looking forward to many more business with you! Really appreaciat More

by Jeysy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian, Stanley Nitkowski, Ben Duboff
Oct 06, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Thank you Jeysy for taking the time to review us! MotorWorld Mercedes-Benz strives to provide an exceptional experience for all customers and it gives us great pleasure to know that your visit was a superior one. Your response is exemplary of why good customer service is an integral part of a company’s success. Thank you again for the wonderful feedback Jeysy.

August 31, 2017

Very Happy Customer Sales associate , Ben Duboff was great! Very informative and patient throughout my search. Great experience and love my new car. I would certainly r More

by Eileen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stanley Nitkowski, Ben Duboff
Sep 28, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Hello Eileen! Thank you for stopping in at MotorWorld Mercedes-Benz and for writing such a positive review. We love hearing from all of our customers, but a response like yours truly brightens our day. Please consider us for all of your vehicle needs, as we would love to work with you again soon!

May 12, 2017

Ms Vania Hogben: Outstanding sales consultant ! Vania's exceptional "customer first" attitude combined with her unparalleled product knowledge made this the best car buying experience I've ever had. More

by Mark C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vania Hogben
Jun 14, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Thank you for your heartfelt response Mark. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Vania led you to your new vehicle, and we will certainly share your feedback with her. Please do not hesitate to call or pop back in to see us at MotorWorld Mercedes-Benz. Thank you again and have a great day!

April 06, 2017

Exceptional knowledge & customer service. Fantastic experience! Very knowledgeable, fun, no pressure sales. - Highly recommend Ben Duboff and the rest of the MB team. I love my new MB! - Than More

by Dorte
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stanley Nitkowski, Ben Duboff
Jun 20, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Greetings Dorte! Thank you for stopping by MotorWorld Mercedes-Benz. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Ben and our team. We hope to see you soon!

March 16, 2017

Best Dealership Experience Ever! I've purchased several brands of vehicles over the years and I've consulted with many salespeople. Working with Kimberly at Motorworld Mercedes-Benz w More

by jdwas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kimberly Eckhart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Peter McMonigle, Stanley Nitkowski, Rich Cerino
Mar 23, 2017 -

Mercedes-Benz of Wilkes-Barre responded

Greetings! Thank you for stopping in at MotorWorld Mercedes-Benz. Our customers are of the utmost importance to us, and we strive to provide the best experience possible to all that stop in. We are sincerely grateful for a positive response like yours, and we will make sure to inform our team of your kind comments. Please stop back in or call should you have any questions regarding your new vehicle, as we would love to see you again! Thank you and have a great day.

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