Mercedes-Benz of Wilkes-Barre

Excellent Experience Ben made the entire experience from exploring choices to the actual car purchase a true pleasure. He was clear and articulate in his explanations, wa Ben made the entire experience from exploring choices to the actual car purchase a true pleasure. He was clear and articulate in his explanations, walked me through through the various choices, and never gave a hard sell. He was attentive and brought real excitement to the purchase. Even now, 2 months later, he is as helpful and accommodating to any questions as he was on day one. I can highly recommend Ben as an excellent associate (and nice guy) to work with. More

Highly Reccomend Kim was such an awesome help finding the perfect car & made the entire process fun and exciting. She answered every question I had and spent the time Kim was such an awesome help finding the perfect car & made the entire process fun and exciting. She answered every question I had and spent the time to teach me all about my new vehicle. Thank you Kim! More

Honest dealer I had the pleasure of working with Ben via a recommendation from a co worker. He made the process easy and transparent. Even though I did not buy from I had the pleasure of working with Ben via a recommendation from a co worker. He made the process easy and transparent. Even though I did not buy from him - he was able to work very reasonable and honest numbers with me. No nonesense. No upsell. Will definitely think of this place first for my next purchase. More

Best customers service , threw the years . I can’t express how Kimberly makes your experience buying vehicles so easy , & pleasant . I personally wouldn’t go any where else . Kimberly attends I can’t express how Kimberly makes your experience buying vehicles so easy , & pleasant . I personally wouldn’t go any where else . Kimberly attends to all your needs . She greats you with a smile , helps you threw ever details of your purchases needs , she goes above & beyond for her customers, that’s why I am back every 2 years for our vehicles . More

A First Class Experience at MotorWorld Mercedes Benz We thank the outstanding team of professionals at MotorWorld Mercedes Benz; including Rick Cerino, Stanley Nitkowski, Peter McMonigle, Justin Partingt We thank the outstanding team of professionals at MotorWorld Mercedes Benz; including Rick Cerino, Stanley Nitkowski, Peter McMonigle, Justin Partington and most certainly Shane Chabot, our knowledgeable salesman; each gentleman in their own right, ushering us through a smooth, seamless purchase experience. Their respectful, accommodating, considerate attitude was evident at every turn. Additionally, their acute knowledge about the process required to purchase a vehicle outside our home state of Massachusetts, insured our confidence, comfort and peace of mind, even going the extra mile to follow up numerously after the sale! Undeniably, a most pleasant, thoroughly satisfying car buying experience provided by a skillful, highly recommended team. More

Experience Best Mercedes dealership I have ever been to. Ben is the greatest! So professional and honest. I will always used this dealership for any future purch Best Mercedes dealership I have ever been to. Ben is the greatest! So professional and honest. I will always used this dealership for any future purchases More

Pre-owned Mercedes My car saleswoman was wonderful. I did all my paperwork online and send email of my paperwork to her. We talked a lot on the phone because I was very My car saleswoman was wonderful. I did all my paperwork online and send email of my paperwork to her. We talked a lot on the phone because I was very busy. By the time I got to the dealer all I had to do is sign the paper work. Everything was seamless! I would definitely recommend Kim. She was very professional and courteous. More

Love the service!! Ben is awesome he is so personable. Wonderful service. Exceptional customer service. Looking forward to many more business with you! Really appreaciat Ben is awesome he is so personable. Wonderful service. Exceptional customer service. Looking forward to many more business with you! Really appreaciate all that you have done honestly. Your service felt very geniune. More

Very Happy Customer Sales associate , Ben Duboff was great! Very informative and patient throughout my search. Great experience and love my new car. I would certainly r Sales associate , Ben Duboff was great! Very informative and patient throughout my search. Great experience and love my new car. I would certainly recommend Motor World Mercedes Benz Wilkes Barre to family and friends. More

Ms Vania Hogben: Outstanding sales consultant ! Vania's exceptional "customer first" attitude combined with her unparalleled product knowledge made this the best car buying experience I've ever had. Vania's exceptional "customer first" attitude combined with her unparalleled product knowledge made this the best car buying experience I've ever had...hands-down! Vania really "gets-it". We went from zero to out the door with a new car in less than 2 hours total. She set the price right from the beginning and spent the remainder of the time selling the "value" of the car...I was totally educated on the cars features and the value of such as compared to competing cars . She went above and beyond to make sure I was satisfied throughout the entire process and then followed up twice with a phone call and email. Highly recommended! Mark C. More