Mercedes-Benz of Wilkes-Barre

Service Top notch from start to finish. The service advisor went above and beyond. They provided door to door service. If I need any additional service I w Top notch from start to finish. The service advisor went above and beyond. They provided door to door service. If I need any additional service I wouldn’t hesitate to have it done there. More

Outstanding customer service. I stopped into the dealership for an emergency tire issue. I was 200 miles from home. I was greeted as if I was a regular customer. Extended every hos I stopped into the dealership for an emergency tire issue. I was 200 miles from home. I was greeted as if I was a regular customer. Extended every hospitality courtesy. And Morgan feed me. Car was repaired in one hour. More

Awesome MichaelAngelo was very honest and helpful about everything that was wrong with my vehicle. He call me right away to let me know everything that was wr MichaelAngelo was very honest and helpful about everything that was wrong with my vehicle. He call me right away to let me know everything that was wrong with my vehicle service was very fast thank you More

Mercedes Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Depart Stopped by to see what was included in Mercedes maintenance, average repair costs, and loaner vehicle information. Spoke with Morgan in Service Department, she was informing and nice. More

Dealership was excellent.! The work was completed on time and the cost was exactly what was projected. Everyone was extremely friendly and professional. A shuttle was arranged The work was completed on time and the cost was exactly what was projected. Everyone was extremely friendly and professional. A shuttle was arranged while I was waiting to visit a sick family member in the hospital . Never had such good treatment from a dealership . I would highly recommended this dealership!!! More

Great experience I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer I had a wonderful experience at Mercedes-Benz. Morgan was the service member that helped me. She was friendly and knowledgeable and was able to answer all questions I had. I would absolutely recommend her and the dealership to anyone. More

Michael Angelo rocks Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thr Michelangelo is the best person to work with ever in service I was a previous customer in another dealership and when he came to motor world I was thrilled and exactly what I expected I got amazing outstanding service More

Dealer was very accommodating I had a family emergency that came up and I needed my car to travel, so I walked in to get an oil changed done with no appointment, and they were very I had a family emergency that came up and I needed my car to travel, so I walked in to get an oil changed done with no appointment, and they were very accommodating to my needs, which they really didn't have to because I didn't have an appointment. They even took care of some warranty issues that needed to be done that I really want expecting them to do that day, but they did it in any case because the car was there. Very exceptional service. More

Salesman was too notch Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we Our salesman was very knowledgeable and friendly. He knows everything about the car and was very thorough explaining the vehicle. This is a guy who we will buy from in future purchases More

Recall Michaelangelo was the best. Helpful, efficient and knowledgeable. I would highly recommend him as well as everyone I came in contact with. The car was Michaelangelo was the best. Helpful, efficient and knowledgeable. I would highly recommend him as well as everyone I came in contact with. The car was clean upon picking up. Another bonus More