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Mercedes-Benz of Wilkes-Barre

Wilkes-Barre, PA

4.8
287 Reviews
Offering Pennsylvania drivers an extensive selection of new Mercedes-Benz models for sale, our team at Mercedes-Benz of Wiles-Barre is excited to assist you with your vehicle search. With exclusive trade-in incentives, an onsite service center and convenient online purchase options, we’re committed to making your ownership experience exceptional. If you can’t find what you’re looking for in our inventory, please reach out and we’ll be happy to find it for you!
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150 Motorworld Dr

Wilkes-Barre, PA

18702

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Showing 287 reviews

December 10, 2018

Excellent service My car was ready for service C and a couple of other services. I had not been able to drive myself to get it done, my husband called Seth at Motor Wor More

by MP53840
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth, Sheri and drivers
Dec 12, 2018 -

Mercedes-Benz of Wilkes-Barre responded

We are very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

December 08, 2018

Easy process Staff was wonderful and made getting repairs very easy. Communication was excellent! Repairs are typically stressful but the team at Motorworld made More

by Mzk5405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Wheeler
Dec 11, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Hello, we are so happy to read such a great review about Mercedes-Benz of Wilkes-Barre! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 09, 2018

Excellent service and follow through Morgan Fischer was absolutely excellent as well as the other members of the Mercedes-Benz service team. They have remained committed to Doing ev More

by Sasquatch
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Letizi
Nov 12, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Sasquatch, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Wilkes-Barre! If you have any further questions, please give us a call. We're always happy to help!

August 19, 2018

Great customer service. Morgan was great to work with. My 2014 MB E350 was repaired under a factory recall. She was prompt in having the repair completed timely. I would defi More

by Lincoln2017carbuyer Duane
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Trowbridge, Morgan Letizi
Aug 23, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Hello Duane, we appreciate your positive review about your recent experience with Morgan! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 18, 2018

Mercedes-Benz of Wilkes-Barre Morgan is the finest service advisor I have ever had the pleasure to deal with. She worked diligently to turn my bad day, flat tires and cracked wheel More

by Captain SpaceCat Avenger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Laura was great too!, Rich Cerino, Morgan Letizi
Aug 22, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience with Morgan at Mercedes-Benz of Wilkes Barre. We are always more than happy to assist you if anything else comes up. Take care!

August 14, 2018

Great Experience Was not planning to buy a car that day but after meeting and talking with Bill it just happened! I told him what it would take to make a deal and More

by robbenz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Partington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Cerino, Bill Trowbridge
Aug 19, 2018 -

Mercedes-Benz of Wilkes-Barre responded

We are so pleased you enjoyed your visit to Mercedes-Benz of Wilkes-Barre! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive buying experience. Have a great day!

July 31, 2018

Excellent I have now bought 2 cars from these guys in about 25 months. Both times the experience was top notch, no complaints. Had such a good experience that More

by RODWEBB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter McMonigle, Rich Cerino, Joseph Riccetti, Morgan Letizi, Marc Wheeler
Aug 02, 2018 -

Mercedes-Benz of Wilkes-Barre responded

We're glad to hear that you received top-notch service during both your car buying experiences! If you have any further questions, please give us a call. We're always happy to help!

June 30, 2018

Excellent Service While I’ve been a customer since 2001 and have had different service consultants, Marc definitely surfaces to the top of this group. He is courteous, More

by Asheryou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Wheeler
Jul 02, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Thanks for the review! We're so glad you had such an excellent service visit! If we can assist you with anything more, please let us know!

June 09, 2018

Had a low beam bulb replaced. The many times I have used this dealship for service, everyone there where great. Always helpful friendly and courteous. I have nothing but praise for More

by GLK owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Trowbridge, Morgan Letizi, Marc Wheeler
Jun 15, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

May 25, 2018

30,000 mile maintenance check All persons encountered were ver professional, courteous and helpful. The service for which I came was done efficiently and to my satisfaction. Mega More

by Charlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Morgan Letizi
May 31, 2018 -

Mercedes-Benz of Wilkes-Barre responded

Charlene, your satisfaction is our top priority! If you're ever in need of more help, please let us know!

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