Mercedes-Benz of Westwood

I brought my 2018 E 300 in for warranty service. The reservation was handled perfectly. I was concerned about condensation in my headlight lens. It was determined that Mercedes only considers it a probl reservation was handled perfectly. I was concerned about condensation in my headlight lens. It was determined that Mercedes only considers it a problem if the condensation last longer than 20 minutes after the headlights are turned on. My car was washed and vacuumed before it was returned to me. The service advisors, Barry and Claudia, were very professional and a pleasure to to review my concern. More

once you step into this dealership, just ask for Mr Thomas. I went into this dealership with my s550 coupe, i was looking to make a trade in for an AMG GT. I met Mr Thomas, he was super helpful and patient. he I went into this dealership with my s550 coupe, i was looking to make a trade in for an AMG GT. I met Mr Thomas, he was super helpful and patient. he is also very funny too. long story short, he helped me get the best deal and helped me make all of the smart decisions i needed to make. He is very knowledgeable about cars, and he is willing to go the extra mile to satisfy every customer. I definitely made a new friend in him. More

My fourth car from this dealership. Great service always! Steve Carrigan is the salesman to ask for, service department is great. Five stars from sales to service Steve Carrigan is the salesman to ask for, service department is great. Five stars from sales to service More

I want to thank Jocelyn. She was very kind and helpful to me over the phone. Although my husband surprised me with new Toyota. I would have definitely bought the used Rav4 you had at your dealership. Mainl me over the phone. Although my husband surprised me with new Toyota. I would have definitely bought the used Rav4 you had at your dealership. Mainly because of Jocelyn and her very kind and friendly personality. Thank you!! More

This dealership is Great! Had a great experience, transaction was quick and smooth. Everything went perfect, George is the best! My future business will only be at MB Westwood. transaction was quick and smooth. Everything went perfect, George is the best! My future business will only be at MB Westwood. More

Everything was fine. I have to say that all your changes on service reduce the connection to the customer. No one know anything about your cars anymore. Also your charges and cost for service keep going up. on service reduce the connection to the customer. No one know anything about your cars anymore. Also your charges and cost for service keep going up. Use to really like your dealership now I wish I could find an alternative repair option. More

Maria was simply amazing! She is so good at her job! She is so professional & friendly! I could not be happier. I will always see her in the future for any service i need is so professional & friendly! I could not be happier. I will always see her in the future for any service i need More

Exceptional Service I am very impressed with the Great Service received by Mr. Parker. He went above and beyond; absolutely great experience. FIVE+ Star Service. Than I am very impressed with the Great Service received by Mr. Parker. He went above and beyond; absolutely great experience. FIVE+ Star Service. Thank You Elizabeth A. More

Could not be happier with the exceptional service I received. An extremely positive car buying experience! Everyone went above and beyond; absolutely, unequivocally a stellar experience! received. An extremely positive car buying experience! Everyone went above and beyond; absolutely, unequivocally a stellar experience! More

A vehicle buying experience First impressions are everything to me and the facility represents what five star dealerships should look like the sales staff is top notch and servic First impressions are everything to me and the facility represents what five star dealerships should look like the sales staff is top notch and service center far exceeds most dealerships I have purchased two vehicles in the past 4 months for great prices with nice people More