
Mercedes-Benz of Westwood
Westwood, MA
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My problem was taken care of in a manner that was outstanding. They keep me informed about my service and it was done correctly. Thanks for your care and support outstanding. They keep me informed about my service and it was done correctly. Thanks for your care and support More
All the people you end up interacting with are just good people. It is now the 3rd car I have bought from them and it wont be the last. From the time you walk in the sales team and finance people are great people. It is now the 3rd car I have bought from them and it wont be the last. From the time you walk in the sales team and finance people are great. Once you own the car the service people are top notch! More
I brought my 2018 E 300 in for warranty service. The reservation was handled perfectly. I was concerned about condensation in my headlight lens. It was determined that Mercedes only considers it a probl reservation was handled perfectly. I was concerned about condensation in my headlight lens. It was determined that Mercedes only considers it a problem if the condensation last longer than 20 minutes after the headlights are turned on. My car was washed and vacuumed before it was returned to me. The service advisors, Barry and Claudia, were very professional and a pleasure to to review my concern. More
once you step into this dealership, just ask for Mr Thomas. I went into this dealership with my s550 coupe, i was looking to make a trade in for an AMG GT. I met Mr Thomas, he was super helpful and patient. he I went into this dealership with my s550 coupe, i was looking to make a trade in for an AMG GT. I met Mr Thomas, he was super helpful and patient. he is also very funny too. long story short, he helped me get the best deal and helped me make all of the smart decisions i needed to make. He is very knowledgeable about cars, and he is willing to go the extra mile to satisfy every customer. I definitely made a new friend in him. More
My fourth car from this dealership. Great service always! Steve Carrigan is the salesman to ask for, service department is great. Five stars from sales to service Steve Carrigan is the salesman to ask for, service department is great. Five stars from sales to service More
I want to thank Jocelyn. She was very kind and helpful to me over the phone. Although my husband surprised me with new Toyota. I would have definitely bought the used Rav4 you had at your dealership. Mainl me over the phone. Although my husband surprised me with new Toyota. I would have definitely bought the used Rav4 you had at your dealership. Mainly because of Jocelyn and her very kind and friendly personality. Thank you!! More
This dealership is Great! Had a great experience, transaction was quick and smooth. Everything went perfect, George is the best! My future business will only be at MB Westwood. transaction was quick and smooth. Everything went perfect, George is the best! My future business will only be at MB Westwood. More
Everything was fine. I have to say that all your changes on service reduce the connection to the customer. No one know anything about your cars anymore. Also your charges and cost for service keep going up. on service reduce the connection to the customer. No one know anything about your cars anymore. Also your charges and cost for service keep going up. Use to really like your dealership now I wish I could find an alternative repair option. More
Maria was simply amazing! She is so good at her job! She is so professional & friendly! I could not be happier. I will always see her in the future for any service i need is so professional & friendly! I could not be happier. I will always see her in the future for any service i need More
Exceptional Service I am very impressed with the Great Service received by Mr. Parker. He went above and beyond; absolutely great experience. FIVE+ Star Service. Than I am very impressed with the Great Service received by Mr. Parker. He went above and beyond; absolutely great experience. FIVE+ Star Service. Thank You Elizabeth A. More