Mercedes-Benz of Westwood
Westwood, MA
Filter Reviews by Keyword
By Type
Showing 445 reviews
Customer service was great! We were never rushed to buy the car. The salesperson spent a lot of time helping us in choosing the right car. When we stepped out the door with the key in my hand, I felt lik the car. The salesperson spent a lot of time helping us in choosing the right car. When we stepped out the door with the key in my hand, I felt like I just got a great deal on a great car. Everyone from Westwood was very helpful; from the salesperson to the finance manager. I highly recommend this dealership to anyone in the Boston area. More
The friendliness,knowledge and experience of the sales agent won over my interest and allow me reach a comfortable decision.After having toyed around with other dealerships closer home,without hesitation, agent won over my interest and allow me reach a comfortable decision.After having toyed around with other dealerships closer home,without hesitation,I waited almost a week,travelled the few extra miles to Westwood to purchase my car.I love it!!!though it doesn,t have the ipod intergration system installed! More
I had scheduled service beforehand-the work was done as I had requested without delay with a concise detailed report presented to me as to what was done and what was not done to the vehicle. Everyone was hel had requested without delay with a concise detailed report presented to me as to what was done and what was not done to the vehicle. Everyone was helpful and pleasant to deal with. I would send anyone here for service. More
I would highly recommend Adrian to anyone looking to purchase a new or used Vehicle. This is my 3rd car from Adrian and this dealership. They go out of their way to make the experience enjoyable and ver purchase a new or used Vehicle. This is my 3rd car from Adrian and this dealership. They go out of their way to make the experience enjoyable and very comfortable. The service is by far superior to other dealers. Best regards, Douglas H Mercer More
I purchased my second Mercedes Benz at Mercedes Benz of Westwood and wished I had purchased my first one from them. The dealership offers great deals, service, parts department, as well as great bagels an Westwood and wished I had purchased my first one from them. The dealership offers great deals, service, parts department, as well as great bagels and coffee! Steve got me the best deal, no runaround,and the best deal. I was offered every C-Class available and purchased the vehicle I wanted. He never pushed or pressured me to buy. I have recommended my friends and family to check them out. They got great deals and service too. More
Al Erdos responded to my call for help before a long trip. He got me a service appointment for the very next morning, and had a free loaner car ready for me. The loaner car was a Mercedes-Benz. The trip. He got me a service appointment for the very next morning, and had a free loaner car ready for me. The loaner car was a Mercedes-Benz. The service department was able to determine the cause of the problem and get it fixed the same day. They put my car in fine shape for a trip. Mercedes-Benz of Westwood maintained my previous car for its last few years. They kept it going strong until it was 17 years old, and they advised when it was time that I get a new one. I have always felt comfortable talking with Al Erdos about any concern I had with my car. More
Customer Service is Exceptional, The best Merecedes Customer Service is Exceptional, The best Merecedes dealership around, they found the exact car I was looking for and it was ready when i wanted it. Customer Service is Exceptional, The best Merecedes dealership around, they found the exact car I was looking for and it was ready when i wanted it. i would highly recomend the dewalership to anyone. Tom and his staff where great. they eben give loner cars when needed. More
I have dealt with what was Claire Motors for over 20 years, and Steve Carrigan has assisted me for most of this time. I started buying a Toyota for my kids 21 years ago. He always wanted my Mercedes buu years, and Steve Carrigan has assisted me for most of this time. I started buying a Toyota for my kids 21 years ago. He always wanted my Mercedes buusiness which I transferred to him about 12 years ago. I am thrilled to be able to work with him at Mercedes Benz of Westwood. He is a true gentleman. More
Dear Mercedes Benz, Having been Mercedes Benz owners / Dear Mercedes Benz, Having been Mercedes Benz owners / drivers the last 5 years with a 2004,430S 4matic & an E500 4matic I seriously considered buyin Dear Mercedes Benz, Having been Mercedes Benz owners / drivers the last 5 years with a 2004,430S 4matic & an E500 4matic I seriously considered buying / leasing another MB at the end of my current lease which was 11/1/08. I also strongly considered other options(due to the current financial crisis) primarily a less expense alternative such as the Acura TL,Lexus ES350 Nissan Maxima among a few others. After a long and informitive discussion with Mr Nick Mazzeo at his showroom office comparing the pros and cons of all my options we decided that we would be best off in the Mercedes Benz E350 4matic. As with my first 2 Mercedes Benz (that mr Mazzeo sold us)this latest choice was based on the quality of the vehicle, the dependability of the servicing dealer and most important the knowledge, professionalism and understanding of the Sales Representitive Mr. Nick Mazzeo who patiently and honestly convinced us for the 3rd time in 5 years to stick with Mercedes Benz. Sincerely, Donald & Neiva Brabants More
Mercedes Benz should be very proud of this dealership and it's personel. The place is always immaculate and everyone from service to reception is incredibly friendly and accomodating. My particular sales it's personel. The place is always immaculate and everyone from service to reception is incredibly friendly and accomodating. My particular sales person is a star. Mr. O Malley is thoughtful and responsive; incredibly professional and represents this dealership and Mercedes Benz at the very highest level. More