Mercedes-Benz of Westwood

I have been using the service department at Mercedes Benz of Westwood and their sister Audi dealership for more than 10 years. This however was the first time I purchased a vehicle from them. I am not Benz of Westwood and their sister Audi dealership for more than 10 years. This however was the first time I purchased a vehicle from them. I am not an easy custormer and I don't like a salesmen who tries to sell what's on the lot when it's not what I have asked for. The expeience here was great. The salesperson Alan, found the car I was looking for and we quickly negotiated a price. I have my new ML320 diesel, (getting 25mpg) very happy. More

Very friendly and sincerely helpful. they have a great product and people to sell their product. I have driven cadillacs for some thirty years, a new one every three years...mercedes benz seems so much a product and people to sell their product. I have driven cadillacs for some thirty years, a new one every three years...mercedes benz seems so much a finer automobile. mahmoud fraihat of prime mercedes seems so much a "finer" sales representative than any cadillac sales representaive I have ever dealt with in the past. More

Jason was really helpful when my boyfriend and I were buying a car at Westwood Mercedes. We walked in there without any idea of what to expect. I mean, you hear horror stories of how fake salesmen are an buying a car at Westwood Mercedes. We walked in there without any idea of what to expect. I mean, you hear horror stories of how fake salesmen are and how they would rush you just to make a sale. Jason was a different story. He took the time out to explain to us every single detail about the cars we were interested in. We had so many questions that I started to get annoyed at ourselves! But Jason's smile never left his face as he explained every little detail for us. We were looking at a few certified pre-owned vehicles and he printed out the carfax reports for us before we even asked! He fought hard for us on the price of our car and even helped us get a good deal on the GPS! Overall, the experience I had at Westwood Mercedes was great. Every time we go back for maintenance, the people are friendly and courteous. And sometimes Jason would even pass by and say hello! Such a great salesman with a great heart! And a great dealership with quick and efficient servicing! More

Alan was very helpful and kept things simple. It was a fairly easy process Service and Prices were very good and i had a great experience Evene the post sales experience was good - they were able to fairly easy process Service and Prices were very good and i had a great experience Evene the post sales experience was good - they were able to give me all fatcs about financing etc right there including warranties, registration, trade in etc More

customer service skills are impeccable, always available with advice and always has competitive price. Whatever we need he always seems to have the answer or will get it asap. Very pro active maintains exce with advice and always has competitive price. Whatever we need he always seems to have the answer or will get it asap. Very pro active maintains excellent networking skills. Can call night or day and returs calls within minutes. More

I have purchased 5 cars in the past 4 years and I have always dealt with Steve and Tom because they have always provided professional service and they always follow up on my questions. I am always impres always dealt with Steve and Tom because they have always provided professional service and they always follow up on my questions. I am always impressed with the cooperation I receive from these gentlemen - they always make me and my wife feel comfortable and, as a result, we always shop Mercedes Benz of Westwood for our automobiles. And I always feel comfortable referring my friends and relatives to Steve when they are looking for a vehicle. More

I found the staff knowledgeable on the product, overall SUV market and were able to make me comfortable features of the vehicle. They were very friendly and did not make me feel pressured. They were also SUV market and were able to make me comfortable features of the vehicle. They were very friendly and did not make me feel pressured. They were also cognizant of my busy schedule and made the pickup easy. More

This dealership is phenomenal!!!!!!!!!!! The sales staff have been wonderful,the showroom is so clean and filled with beautiful new cars, all of which I want to buy, and the service is exceptional, I love m have been wonderful,the showroom is so clean and filled with beautiful new cars, all of which I want to buy, and the service is exceptional, I love my ML350 each and every day that I drive it. Pat Gallahue More

Excellent service. Everyone was very attentive and accommodating. The service was done as explained as well as on time. I was met by a service technician upon arrival and was helped as soon as I arriv accommodating. The service was done as explained as well as on time. I was met by a service technician upon arrival and was helped as soon as I arrived. This is the first time I have ever recommended a car dealer. I would highly recommend Mercedes Benz of Westwood. More

The best service I have ever had from a car dealership, Ned was so helpful and Dina too. The sales manager was very attentive to our needs, retuning my older lease and leasing a new one. The place itself i Ned was so helpful and Dina too. The sales manager was very attentive to our needs, retuning my older lease and leasing a new one. The place itself is neat. Overall i would rate that dealership as Excellent. Ashraf Selim, M.D. More