Mercedes-Benz of Westwood

I was very impressed with the customer service provided by the sales associates at Westwood. Every person we dealt with was knowledgeable and helpful and made it a pressure free experience. We would certai by the sales associates at Westwood. Every person we dealt with was knowledgeable and helpful and made it a pressure free experience. We would certainly return to make future purchases from Westwood and Alan Shockett. More

First-time MB buyer. Met a wonderful salesman named Jason Wong who gave me a test drive of the C300. He demonstrated the strengths of the car and how it compared to audi A4. Afterward, he gave me a great dea Wong who gave me a test drive of the C300. He demonstrated the strengths of the car and how it compared to audi A4. Afterward, he gave me a great deal on a black 2009 C300 and got the plates, sticker and registration done in only a few hours. When I came back to pick up the car the next day, he spent over an hour walking me through the electronics of the car so that I would be very comfortable with the vehicle. A+ service and I would recommend him to any other MB buyers. Jason Wong is really a good salesman! More

car buying experiernce was awesome. viewed the web page, went in and met a very knowledgable salesman. he answered all my questions, took me out on a test drive, was very polite and not pushy at all. let me went in and met a very knowledgable salesman. he answered all my questions, took me out on a test drive, was very polite and not pushy at all. let me take the car out again, outlined all the safety and luxury features of the car and made me a very aggressive deal. i also met with the sales manager and owner of the dealership. everyone was friendly and willing to answer all the my questions. just enjoyed their "relaxed" approach. More

Don Paparella is one of the key reason why I purchased my S550 from MB of Westwood vs Viti. Don is one of the most personable Sales Manager's that I have dealt with in all the years that I have bought cars. S550 from MB of Westwood vs Viti. Don is one of the most personable Sales Manager's that I have dealt with in all the years that I have bought cars. Trisha Winski is the business manager that helped us through the purchase process. Trisha made my wife and me feel good about our purchase. Ron McGill is our service advisor, and he is a pleasure to work with. Ron makes sure my S550's needs are given full attention and keeps me informed of my car's needs. People at this dealership make me feel important when I there! Thank You! More

I owned a Mercedes 500SEL back in the 80's, and, after much thought decided on the CL600. After reading reviews from dealerrater.com, I went to MB of Westwood and, soup to nuts, had a fabulous experience much thought decided on the CL600. After reading reviews from dealerrater.com, I went to MB of Westwood and, soup to nuts, had a fabulous experience. My salesman, Alan Schockett, was incredibly knowledgeable, and made the whole experience a pleasure. The car was ready exactly as promised and he provided a most thorough and extensive explanation of all its features... no small matter! I haven't had it serviced yet, but so far cannot say enough good things about Alan or the dealership. More

This was my first experience with this dealership. Jack Fletcher - in sales was very helpful and professional. Not at all pushy. Trisha Winski - processed the lease quickly and efficiently. I am very pl Fletcher - in sales was very helpful and professional. Not at all pushy. Trisha Winski - processed the lease quickly and efficiently. I am very pleased with the experience. I will definitely be coming back and referring friends. More

Erwin provided a level of high quality service that exceeded my expectations. My service was fast-tracked so I could be on time for my next scheduled meeting. Erwin puts the 'customer' first in cus exceeded my expectations. My service was fast-tracked so I could be on time for my next scheduled meeting. Erwin puts the 'customer' first in customer service. He lived up to reputation stated by the many letters on his desk from other customers. More

A+ in all areas. I have been leasing cars for 30 years and this dealership was the best I have ever experienced. Zhubin was a great salesman and Tom handled the negotiations in a very professional manner and this dealership was the best I have ever experienced. Zhubin was a great salesman and Tom handled the negotiations in a very professional manner. Trisha was especially professional in all aspects of the lease details. More

In one day, within a few hours, I turned in a leased car and leased another car. The process was efficient, friendly, and totally without hassle. Having worked with Jason three years ago, I knew I could cou and leased another car. The process was efficient, friendly, and totally without hassle. Having worked with Jason three years ago, I knew I could count on him to be fair and professional. When I arrived, he had all the options printed for me, making the decision process clear and simple. Once agreement had been reached, within a few minutes, Trisha had all the paperwork ready, and reviewed the details of the transaction. Every detail was handled by Jason and Trisha quickly and without pressure. I drove away thinking..."This could not have been easier". More

I can't say enough about Mercedes Benz of Westwood. Mr. Carrigan was a pleasure to work with and made the entire car buying process effortless. I have never had the same experience in buying a car before! Carrigan was a pleasure to work with and made the entire car buying process effortless. I have never had the same experience in buying a car before! I look forward to a long relationship with him and the dealership and would recommend him and the dealership to anyone buying a Mercedes Benz. More