Mercedes-Benz of Westwood
Westwood, MA
Filter Reviews by Keyword
By Type
Showing 445 reviews
Allan made the purchasing of my new vehicle extremely easy. He was extremely professional and to the point, it took 20 minute to come to an agreement on the price and terms of the sale. If you are seriou easy. He was extremely professional and to the point, it took 20 minute to come to an agreement on the price and terms of the sale. If you are serious about buying a Mercedes, Allan is the person to ask for. He appreciate that your time is valuable and he makes sure that the experience is great even after the purchase. He is very experienced and knowledgeable. I highly recommend you ask for Allan for your next Mercedes. More
Everyone at Prime MB of Westwood was personable and professional. No high pressure sales; simply a greatful attitude for visiting their beautiful facility. Our experience at Prime was exceptiona professional. No high pressure sales; simply a greatful attitude for visiting their beautiful facility. Our experience at Prime was exceptional, and that was due to their exemplary sales representative; Alan Schockett. Alan quickly educated us on the history, mechanics, electronics, and most importantly the safety features of a Mercedes Benz automobile. After many test drives, we happily chose the E350 AWD....we're extremely pleased with the car AND with the professional manner in which we were treated. Trisha Winski, business manager, was equally as knowledgeabe and explained some additional options for our review and consideration. Trish was very personable and possessed a great sense of humor, making for a very positive experience. Thank you Alan, Trisha, and Prime. More
I have given this rating because this was definately the best car buying experience we have ever had. It was so easy and pleasant to deal with everyone at MB in Westwood, MA. I would reccomend this dealer t best car buying experience we have ever had. It was so easy and pleasant to deal with everyone at MB in Westwood, MA. I would reccomend this dealer to anyone buying a Merecedes. They were very fair with the price they gave us on our trade in and very fair on the deal they gave us on the car we bought. More
I had a great experience from beginning to end with Prime Motor Group. It started on the internet with pre-approval and a phone call from Roxy. She set up an appointment for me to test drive the Mercedes G Motor Group. It started on the internet with pre-approval and a phone call from Roxy. She set up an appointment for me to test drive the Mercedes GLK. I was then helped by Mark who was extremely professional and knowledgeable. He made the buying process seamless. Finally, I was assisted by Trisha in the finance department. She thoroughly explained my options and helped navigate me through the paperwork. I would highly recommend this dealership to my friends and colleagues. More
We had a very good experience with buying a car at Mercedes Benz of Westwood. Our sales person, Alan Schockett, was wonderful in helping us to acquire a pre-owned certified mercedes convertible. He Mercedes Benz of Westwood. Our sales person, Alan Schockett, was wonderful in helping us to acquire a pre-owned certified mercedes convertible. He advocated on our behalf, worked with the service department for several hours to locate the source of vibration in the car and facilitated the repairing of minor scrapes on the car in an effort to return it's appearance to pristine condition. We are very appreciative of the tremendous efforts he made to make the deal happen. Trisha Winski was delightful to work with as well. She walked us through the financial piece of the transaction in a most personable and engaging manner. Though we had limited contact with them, the repair department was also very responsive to our questions about the car. More
This is a beautiful dealership and made my buying experience a breeze. Ned was extremely knowledgable and able to answer all of my questions with ease. I would recommend this dealership to all of m experience a breeze. Ned was extremely knowledgable and able to answer all of my questions with ease. I would recommend this dealership to all of my friends and family and will be going back when I want/need a new Mercedes. More
Mercedes-Benz of Westwood is simply the best dealership which I visit or deal with, they not only bends over backwards to satisfy your every need, but treats you like you are the only customer left! Mark which I visit or deal with, they not only bends over backwards to satisfy your every need, but treats you like you are the only customer left! Mark is always available to help with the smallest details whether it is showing the functionality of a control or advice on how to maintain the car, or to give an advise on the available parts and services. His concern for my satisfaction is just great! I will recommend the Westwood dealership to anybody as the finest in the Boston area. More
I had the best and most wonderful experience in my life I had the best and most wonderful experience in my life dealing with the auto industry during my recent purchase of a new Mercedes Benz SUV from I had the best and most wonderful experience in my life dealing with the auto industry during my recent purchase of a new Mercedes Benz SUV from Mercedez-Benz of Westwood, MA. CEO Matt McGovern was most professional and very attentive to my needs. Chris Harty was very straight-forward and honest. Mark Fraihat went far beyond what is expected and drove me back to my residence on his own personal time in the late evening. Dina Hennessey was extremely helpful and efficient in processing the paperwork in a timely manor. I highly recommend that everyone take the time to speak with Mercedes-Benz of Westwood auto dealership before making their next auto purchase. In summary, this was by far the best, most pleasant, professional, courteous auto-buying experience I have ever had in the past 30 years. I really appreciate the honesty and integrity of CEO Matt McGovern and each and every individual I dealt with at that dealership. Mr. Shah More
Alan is the most knowledgable and kindest sales representative I have ever had the priviledge to meet. He was never pushy, always professional and in the very rare occasion if he did not know the representative I have ever had the priviledge to meet. He was never pushy, always professional and in the very rare occasion if he did not know the answer to a question, he found it within minutes! I would recommend Alan to anyone interested in purchasing/leasing a new vehicle. Of course the quality of the car speaks for itself. Alan is definitely the top of the line Mercedes-Benz himself! More
Dina was a pleasure to work with. She was extremely professional, helpful, and organized. As a business manager, she was tops! Dina's manner was most exceptional. She had every document at her finge professional, helpful, and organized. As a business manager, she was tops! Dina's manner was most exceptional. She had every document at her fingertips. I was very impressed watching her work! Working with Dina made the process of purchasing a new vehicle easy and enjoyable! More