Mercedes-Benz of Westwood

I ENJOYED VERY MUCH MY PURCHASE EXPERIENCE WITH PETER OF MY CERTIFIED C280 4-MATIC. THE BUYING PROCESS WAS VERY EASY AND ENJOYABLE. A MONTH OR SO AFTER I GOT MY CAR I HAD A FEW MECHANICAL ISSUES. NICK HELPE MY CERTIFIED C280 4-MATIC. THE BUYING PROCESS WAS VERY EASY AND ENJOYABLE. A MONTH OR SO AFTER I GOT MY CAR I HAD A FEW MECHANICAL ISSUES. NICK HELPED ME GET THE ISSUES CORRECTED QUICKLY AND WAS VERY PROFESSIONAL. I THINK IT IS FAIR TO SAY THAT EVERYONE AT MERCEDES IN WESTWOOD WORKS VERY WELL TOGETHER TO PROVIDE EXCEPTIONAL CUSTOMER SERVICE. I AM PLEASED TO RECOMMEND THEM. More

Lindsay was a pleasure to deal with. Knowledgable, friendly and had great follow through. The entire purchase process was very positive. I have purchased many cars in my time and have never had a more friendly and had great follow through. The entire purchase process was very positive. I have purchased many cars in my time and have never had a more pleasurable experience. No preasure, no games...just facts and good customer service. I would definitely recommend this dealership to anyone looking for a quality vehicle and for anyone that enjoys being treated with respect and not having to play the typical car salesman game. More

I have purchased many new cars in my life and I have never been more pleased with a dealership. My salesperson (Alan)was very attentive and answered any question thoroughly and with a great deal of know never been more pleased with a dealership. My salesperson (Alan)was very attentive and answered any question thoroughly and with a great deal of knowledge. Tom Silva was phenomenal with pricing and I feel that I got a wonderful deal on my new S63. When I picked up the car, Alan spent well over an hour going over all of the fine details of the car including setting up my bluetooth. I have never had anyone spend that much time on a new car delivery. Prime Motor Group/ Mercedes Benz of Westwood should be extremely proud of their staff and dealership. I was very impressed and am going to purchase a CLK for my wife at MB of Westwood. I rate this dealership A+. Dr. Brian J Strasnick More

Allan made the purchasing of my new vehicle extremely easy. He was extremely professional and to the point, it took 20 minute to come to an agreement on the price and terms of the sale. If you are seriou easy. He was extremely professional and to the point, it took 20 minute to come to an agreement on the price and terms of the sale. If you are serious about buying a Mercedes, Allan is the person to ask for. He appreciate that your time is valuable and he makes sure that the experience is great even after the purchase. He is very experienced and knowledgeable. I highly recommend you ask for Allan for your next Mercedes. More

Everyone at Prime MB of Westwood was personable and professional. No high pressure sales; simply a greatful attitude for visiting their beautiful facility. Our experience at Prime was exceptiona professional. No high pressure sales; simply a greatful attitude for visiting their beautiful facility. Our experience at Prime was exceptional, and that was due to their exemplary sales representative; Alan Schockett. Alan quickly educated us on the history, mechanics, electronics, and most importantly the safety features of a Mercedes Benz automobile. After many test drives, we happily chose the E350 AWD....we're extremely pleased with the car AND with the professional manner in which we were treated. Trisha Winski, business manager, was equally as knowledgeabe and explained some additional options for our review and consideration. Trish was very personable and possessed a great sense of humor, making for a very positive experience. Thank you Alan, Trisha, and Prime. More

I have given this rating because this was definately the best car buying experience we have ever had. It was so easy and pleasant to deal with everyone at MB in Westwood, MA. I would reccomend this dealer t best car buying experience we have ever had. It was so easy and pleasant to deal with everyone at MB in Westwood, MA. I would reccomend this dealer to anyone buying a Merecedes. They were very fair with the price they gave us on our trade in and very fair on the deal they gave us on the car we bought. More

I had a great experience from beginning to end with Prime Motor Group. It started on the internet with pre-approval and a phone call from Roxy. She set up an appointment for me to test drive the Mercedes G Motor Group. It started on the internet with pre-approval and a phone call from Roxy. She set up an appointment for me to test drive the Mercedes GLK. I was then helped by Mark who was extremely professional and knowledgeable. He made the buying process seamless. Finally, I was assisted by Trisha in the finance department. She thoroughly explained my options and helped navigate me through the paperwork. I would highly recommend this dealership to my friends and colleagues. More

We had a very good experience with buying a car at Mercedes Benz of Westwood. Our sales person, Alan Schockett, was wonderful in helping us to acquire a pre-owned certified mercedes convertible. He Mercedes Benz of Westwood. Our sales person, Alan Schockett, was wonderful in helping us to acquire a pre-owned certified mercedes convertible. He advocated on our behalf, worked with the service department for several hours to locate the source of vibration in the car and facilitated the repairing of minor scrapes on the car in an effort to return it's appearance to pristine condition. We are very appreciative of the tremendous efforts he made to make the deal happen. Trisha Winski was delightful to work with as well. She walked us through the financial piece of the transaction in a most personable and engaging manner. Though we had limited contact with them, the repair department was also very responsive to our questions about the car. More

This is a beautiful dealership and made my buying experience a breeze. Ned was extremely knowledgable and able to answer all of my questions with ease. I would recommend this dealership to all of m experience a breeze. Ned was extremely knowledgable and able to answer all of my questions with ease. I would recommend this dealership to all of my friends and family and will be going back when I want/need a new Mercedes. More

Mercedes-Benz of Westwood is simply the best dealership which I visit or deal with, they not only bends over backwards to satisfy your every need, but treats you like you are the only customer left! Mark which I visit or deal with, they not only bends over backwards to satisfy your every need, but treats you like you are the only customer left! Mark is always available to help with the smallest details whether it is showing the functionality of a control or advice on how to maintain the car, or to give an advise on the available parts and services. His concern for my satisfaction is just great! I will recommend the Westwood dealership to anybody as the finest in the Boston area. More