
Mercedes-Benz of Westwood
Westwood, MA
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Just the right amount of attention. I hate when a dealership won't leave you alone to consider your decision. Prime does a great job with it. I also find that their follow-up is appropriate. Overall, dealership won't leave you alone to consider your decision. Prime does a great job with it. I also find that their follow-up is appropriate. Overall, it is just a great experience that I recommend. Not at all pushy. More
I'm a 3rd time buyer at this dealership and having owned many cars in my life and purchased at many variuos dealerships, this is my favorite one and I would not go anywhere else. It's the people who make many cars in my life and purchased at many variuos dealerships, this is my favorite one and I would not go anywhere else. It's the people who make the differancere and being in financial sales for many years myself, I can pick up very quickly if someone is trying to "sell" me, or if they care enough to "help" me. The people at Mercedes Benz of Westwood (Prime) really do care and are "several cuts above" the inductry norm. Highly suggested. More
This is my second transaction with this dealership. Jessica is extremely knowledgable, friendly and professional. I went back because of my positive experience with my first transaction. I did not know Jessica is extremely knowledgable, friendly and professional. I went back because of my positive experience with my first transaction. I did not know much about Mercedes, Jessica is a font of knowledge. She also takes care of any/ all details with a smile. A true pleasure. I cannot recommend her enough More
The most positive car-buying experience I have ever had. Very friendly and knowledgeable sales person. I will definitely recommend this dealership and Employee to all of my friends and family. There were Very friendly and knowledgeable sales person. I will definitely recommend this dealership and Employee to all of my friends and family. There were a couple of minor repairs needed on my car and when I brought it back Jessica and the whole maintenance team treated me like a Queen. Usually I dread going to a car dealership for any reason,but not anymore! More
We have been long time customers of Wagner Motors but in shopping for a new car I decided to price them against Westwood. I am thrilled I did because my experience with Westwood was amazing. They gave me shopping for a new car I decided to price them against Westwood. I am thrilled I did because my experience with Westwood was amazing. They gave me their best price, played no games, were extremely reponsive and helpful before and after the purchase. I can only imagine how easy they have made servicing the car! I can honestly say we intend to only use Westwood from now on and to highly recommend this dealership to friends and family. More
Jessica was a pleasure to deal with during my dealer experience. I traded a 2008 S 550 4Matic for a 2011 GL 450. She was extremely knowledgeable about the vehicle and its performance characteristics. experience. I traded a 2008 S 550 4Matic for a 2011 GL 450. She was extremely knowledgeable about the vehicle and its performance characteristics. She worked closely with me to understand my expectations and worked with the GM at the dealership to present me a deal that was within my expectations. Jessica is customer focused and attentive to details. I plan to go back to Jessica in 2 to 3 years when I am ready for my 5th Mercedes Benz. The service department has worked on my cars since 2003 when I bought my 1st Merecedes. They are prompt, friendly and efficient. My cars are always in better shape when they leave the dealershiup than when they went in. Richard Puccio More
From the moment we stepped into the dealership almost two weeks ago, we felt the overall experience at Mercedez-Benz of Westwood was highly professional. Besides being extrememly friendly, Jessica knew every weeks ago, we felt the overall experience at Mercedez-Benz of Westwood was highly professional. Besides being extrememly friendly, Jessica knew every aspect of the car and has been on top of everything since we left. We've recieved follow-up emails and phone calls explaining the process to us. Our only regret is that we don't have the car as of yet.Getitng the title has taken longer than we thought, but we realize that things like this do happen. The way the dealership has handled themselves has gone far beyond our expectations. More
I visited the Westwood store a few weeks ago and was greeted by Jessica Madych, although the dealership seemed very busy, but she took her time explaining the upgrades that Mercedes has made since my la greeted by Jessica Madych, although the dealership seemed very busy, but she took her time explaining the upgrades that Mercedes has made since my last purchase in 2008. Jessica was very professional and answered my questions with ease. I am very pleased with my service here and will send all my friends and family to go see Jessica and the great team at Mercedes Benz of Westwood. More
My salesperson, Alan Schockett, was great to work with from start to finish. He was very knowledgeable on all of the cars, and was able to give me a full understanding of the leasing process. Everyone I w from start to finish. He was very knowledgeable on all of the cars, and was able to give me a full understanding of the leasing process. Everyone I worked with at Westwood Mercedes made this an all around easy buying experience. I hope to continue doing business there for a long time to come. More
Drove from Kingston, MA (40 miles). Greeted by Peter Charlebois who answered all our questions with utmost courtesy and patience. We test drove the E-class and left to think about it. We checked prices Charlebois who answered all our questions with utmost courtesy and patience. We test drove the E-class and left to think about it. We checked prices at several area dealerships, and got the best price from Peter. We ordered our car at the end of December 2010 and they promised delivery in 3 months. However, the car was received in two. Peter went over all the features with us as well as the various services which Westwood offered in their Service Department, and as usual was very well informed and courteous. Jason Wong was a great help in clearly explaining the various financing options, and helped us choose the best option for our needs. We highly recommend Westwood and Peter for your next MB car. More