Mercedes-Benz of Westwood

It was a great experience. Ronny Vikstrom is very knowledgeable, personable, and easy to work with. He spent a lot of time with us and we never felt rushed. I would recommend Ronnie and this dealers knowledgeable, personable, and easy to work with. He spent a lot of time with us and we never felt rushed. I would recommend Ronnie and this dealership to everyone. More

1 of the best auto purchasing experiences I've had. No pressure, knowledgable, friendly and delivered a nice product....and i'm tough to sell to. No pressure, knowledgable, friendly and delivered a nice product....and i'm tough to sell to. More

My dealings with leasing a new SLK 250 from Merecedes Benz of Westwood were excellent. The sales team, especially Ronny were great to deal with. There was no pressure tactics or games played and closin Benz of Westwood were excellent. The sales team, especially Ronny were great to deal with. There was no pressure tactics or games played and closing the deal was very easy. I would highly recommend this dealership to anyone! More

Will was a great help and is an asset to his profession. Very knowledgeable and helpful in every way. He worked very hard to get me the deal I wanted Very knowledgeable and helpful in every way. He worked very hard to get me the deal I wanted More

From beginning to end, my wife and I were treated with the utmost respect. We had arrived late in the afternoon after visiting another MB dealer on the north shore. I explained what I was looking for an the utmost respect. We had arrived late in the afternoon after visiting another MB dealer on the north shore. I explained what I was looking for and also explained the run around I just received at the other dealer, so I wasn't very pleasant. But Chris took his time, explained the various models, price points and had someone look at my 2003 e320 for trade. After some time we were purchasing a 2011 E350, an absolute beauty. We could not be happier. From Chris to Mr Wong in financing we couldnt of had a better experience. I look forward to our next purchase. More

It was a great experience....from Scott the sales manager to Ronny the salesman and Pablo the finance guy. Car is great and im having fun playing with all the new featurs. Thanks again. Christine to Ronny the salesman and Pablo the finance guy. Car is great and im having fun playing with all the new featurs. Thanks again. Christine More

I made 3 appointments with the dealer. Went in twice for the same problem to be fixed, wasted two mornings to find out they ordered the wrong parts after all. The first time they informed me they don't have the same problem to be fixed, wasted two mornings to find out they ordered the wrong parts after all. The first time they informed me they don't have the parts in stock, despite this being the second appointment I made with them about this issue, and the second time, after having me wait for 1 hour they informed me they have bad news, as they ordered the wrong parts. Not to mention calling and not having my calls returned and trying to make a complaint with the Service Manager who's voicemail recording service wasn't working. Completely unprofessional and misleading! I wouldn't recommend the Mercedes Benz of Westwood to anyone, friend or stranger. More

This is the second vehicle I leased with Mercedes Benz of Westwood and my experience continues to be outstanding! I had the opportunity to work with Ronny on my most recent lease. I was not even sure if I wa Westwood and my experience continues to be outstanding! I had the opportunity to work with Ronny on my most recent lease. I was not even sure if I was going to lease again and had it not been for Ronny pursuing the sale, it would not have happened. He contacted me a few months before my lease was up. Encouraged me to come to the dealer to see what they could offer. He had a great car and between him and the General Manager, we were able to come to an acceptable price and make it happen. Ronny was great. He is very knowledgable, helpful, accommodating and "wicked" nice! MB of Westwood has lovely facility and it is just a pleasure to do business there. The General Manager, Dennis Wilson and Jason in the Finance Department were great to work with as well. Overall, if you are going to buy a Mercedes in the Boston area, Westwood is the dealer you need to use! More

Overall, a very good buying experience! We were particularly pleased that Ronny was a able to bring the car that we saw online to Cape Cod for us to inspect initially. Would have preferred not havi particularly pleased that Ronny was a able to bring the car that we saw online to Cape Cod for us to inspect initially. Would have preferred not having to go to Westwood to finalize the purchase, but understand some of M-B limitations in selling CPO cars at satellite Prime locations like Hyannis. Also felt that the process of paperwork preparation and execution could have been done faster since we had an established appointment. Seemed like nothing had been done in advance of our arrival to pick up the vehicle. More

An outstanding salesman in an outstanding Dealer. I wouldn't hesitate to recommend Ronny to anyone looking for 1st class service, accomodation and sincere friendliness! Thanks to all your employees th wouldn't hesitate to recommend Ronny to anyone looking for 1st class service, accomodation and sincere friendliness! Thanks to all your employees that helped with my automobile purchase..... More